- Hoselton (East Rochester, NY)
- Call Center Service Representative - Automotive Summary **Title:** Call Center Service Representative - Automotive **ID:** 967 ... wait click _Apply Now._ **POSITION SUMMARY** The Call Center Customer (CCC) Service Representative is responsible and accountable for producing committed… more
- University of Rochester (Rochester, NY)
- …work-flow protocols. Contributes to the execution of new protocols and procedures within the call center . Provides guidance on the most complex calls and issues. ... accuracy. **ESSENTIAL FUNCTIONS** + Proficiently performs the job duties of a Call Center Rep. while additionally demonstrating advanced competencies. + Handles… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900021 UR Med Access Center Work Shift: UR - Day (United States of America) Range: UR URCB 204 H ... services, including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
- University of Rochester (Rochester, NY)
- …including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services to the ... patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians...distribution of Electronic Medical Record information. + During the call , makes independent decisions to act outside of the… more
- Canandaigua National Bank & Trust (Pittsford, NY)
- Call Center Specialist I Canandaigua National Bank Location: Pittsford NY Hours: Full Time What does a Call Center Specialist do at Canandaigua National ... is the quality and commitment of our employees. The Call Center Specialist at Canandaigua National Bank...equivalent with an emphasis in business curriculum; bank customer service representative training. + A minimum of… more
- Regional Transit Service (Rochester, NY)
- Customer Service Representative (Full Time & Part Time Apply...or GED required. + At least 2 years of customer service experience in a call center ... and recreational activities every day. JOB SUMMARY: The Customer Service Representative is an integral member of...duties as assigned. + Primarily assigned to the Customer Service Phone Center . Could also be required… more
- Oak Orchard Health (Brockport, NY)
- Patient Service Representative Brockport, NY (http://maps.google.com/maps?q=300+West+Avenue+Brockport+NY+USA+14420) Job Type Full-time Description Do you want to ... Days, Floating Holidays, and Company paid holidays! The Patient Service Representative provides customer service ...diploma or equivalent. + 1-2 years of medical office experience/ call center preferred + 1-2 years of… more
- Casella Waste Systems Inc. (Rochester, NY)
- …by customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service \. + Engages with ... ## Position Summary The Customer Care Representative provides outstanding service to our...and strives to meet or exceed call center metrics while providing excellent consistent customer service… more
- Robert Half Accountemps (Rochester, NY)
- …* Background in customer service , finance, accounting, or payroll. * Previous call center experience is required. * Proficiency in Microsoft Word, Excel, and ... Description We are looking for a dedicated Recovery Representative I (Tier II) to join our team...York. In this role, you will handle critical customer service tasks while focusing on resolving returned banking items… more
- Molina Healthcare (Rochester, NY)
- …member relations. Required Qualifications * At least 1 year related experience, including call center or customer service experience, or equivalent ... JOB DESCRIPTION Job SummaryProvides customer service support for inbound/outbound pharmacy calls from members,...* Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively… more
- ADP (Rochester, NY)
- …you down. To succeed in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. In return, you'll be ... ADP is hiring a **Lead Generation Sales Representative .** + _Are you looking to build a...mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens… more
- Molina Healthcare (Rochester, NY)
- …ratings. **Required Qualifications** * At least 1 year of related experience, including call center or customer service experience, or equivalent experience ... JOB DESCRIPTION **Job Summary** Provides customer service support for inbound/outbound Medication Therapy Management (MTM) pharmacy calls from members, providers,… more
- Paylocity (Rochester, NY)
- … service or previous client interfacing role + Experience in payroll and/or call center environment Physical requirements + Ability to sit for extended ... internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention &… more
- Molina Healthcare (Rochester, NY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and… more
- University of Rochester (Rochester, NY)
- …that patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . + Triages patient ... calls to the appropriate party. + Answers incoming calls in a timely manner. + Monitors and reconciles patient charge accounts once a month. + Remains professional, courteous, and diligent in all interactions with staff and patients/families. + Obtains high… more
- Fresenius Medical Center (Rochester, NY)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's **PURPOSE** **AND** **SCOPE:** Functions as part of ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Hillside Family of Agencies (Webster, NY)
- …Monday-Friday position, on a flexible daytime hours schedule. Flexibility for occasional on- call is required. We're seeking a dynamic and adaptable part-time LPN to ... services provided both by the Agency and by external service providers and maintain contacts as needed in order...& Work Environment The physical demands described here are representative of those that must be met by an… more
- Fresenius Medical Center (Rochester, NY)
- …* 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's **PURPOSE AND SCOPE:** The registered professional nurse ... + Supports and promotes the FMCNA's mission, vision, values, and customer service philosophy. + Performs all other duties as assigned by supervisor. **PHYSICAL… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …Associates Degree in related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination ... SUMMARY: Provide outstanding customer service in a contact center operation,...or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required. EDUCATION… more
- University of Rochester (Rochester, NY)
- …customer inquiries by telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots ... procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance… more