- Prime Therapeutics (Providence, RI)
- …fuels our passion and drives every decision we make. **Job Posting Title** Customer Resolution Associate - Remote **Job Description** The Customer ... flexible schedule to accommodate business needs **Preferred Qualifications** + Associate 's degree in business, health care or related area...or related area of study + 1 year of customer service experience + 1 year of related work… more
- Concentrix (Providence, RI)
- …," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine...for you! As a remote Customer Service Representative, you'll join an… more
- Wolters Kluwer (Providence, RI)
- …growth, market penetration, and customer satisfaction. **Work Arrangement** : 100% Remote position. You will report to the Associate Director, Field Sales ... **Senior Account & Relationship Manager - Remote R0051782 | CP/ESG TeamMate | WK Audit...customer satisfaction through proactive account management and issue resolution . + Provide input into forecasting, reporting, and continuous… more
- MAPFRE Insurance (Webster, MA)
- Auto Damage Insurance Claim Rep (Hybrid or Remote ) Date: Oct 15, 2025 Location: Webster MA or Work from Home, MA, US Company: MAPFRE **Job Summary:** **Position is ... Hybrid, within a commutable distance to Webster, MA (2 days in office/3 days remote ). Will consider remote .** **Schedule/Hours: Monday through Friday, 8:00 am to… more
- SitusAMC (Providence, RI)
- …production environments. Receives, validates, and routes software defects internally for resolution . Provides training to both clients and internal team members. ... activities as may be assigned by your manager. Qualifications/ Requirements: + Associate degree or equivalent from two-year college or technical school and one-year… more
- Sumitomo Pharma (Providence, RI)
- …payer and access/commercial experience. Rare disease experience is preferred + Excellent virtual/ remote customer engagement skills along with verbal and written ... seeking a dynamic, highly motivated, and experienced individual for the position of Associate Director, Market Access Engagement - Rare Disease, who will act as the… more
- Zurich NA (Providence, RI)
- …and litigation management skills. This position can be office, hybrid, or fully remote anywhere in the lower 48 states. **Claims Handling & Investigation:** + Manage ... recorded statements, expert reports) to assess coverage, liability, and damages. ** Resolution Strategy & Negotiation:** + Develop and implement effective claim … more
- Connecticut College (New London, CT)
- … resolution of complex computer equipment problems for end users, ensuring resolution has been achieved to the customer 's satisfaction. . Maintain complete ... plus. * Attention to detail, ensuring accuracy in troubleshooting and problem resolution . * Excellent customer support skills, interpersonal skills, and… more
- Cayuse Holdings (Providence, RI)
- …technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures the effective delivery of technical ... the development, deployment, and optimization of CRM, telephony, and other customer -focused tools. + Support implementation phases by monitoring system readiness,… more
- MAPFRE Insurance (Webster, MA)
- …to proactively evolve operations. ** Customer Experience** + Foster a customer -centric culture rooted in empathy, responsiveness, and resolution quality. + ... is hybrid (4 days in office / 1 day remote ) in Webster, MA** MAPFRE is seeking a dynamic...seasoned claims professional ready to drive innovation and elevate customer experience. **About the Role** As Director, you will:… more
- Datavant (Providence, RI)
- …to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, ... the final reports for the coding audit and actively participates in the resolution of audit findings. + Provide coder education via email and/or conference calls,… more
- Cayuse Holdings (Providence, RI)
- …and training programs using data insights. + Deliver ongoing analysis of customer experience metrics, including survey data, complaint resolution efficiency, and ... role aligns analytics deliverables with the Exchange's objectives to improve customer experience, achieve cost savings, and foster continuous improvement. Through… more
- MAPFRE Insurance (Webster, MA)
- …Company: MAPFRE **This position is hybrid (4 days in office / 1 day remote ) in Webster, MA** MAPFRE Insurance is seeking a strategic and results-driven **Director, ... valuation and disposition, optimizing salvage recovery, and delivering exceptional customer experiences. If you're passionate about operational excellence, transformation,… more
- Highmark Health (Providence, RI)
- …expected to be in the office on Tue/Wed/Thu - otherwise they will be fully remote .** This job supports one or more analytical aspects of the application product life ... root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation,… more
- Zurich NA (Providence, RI)
- …supporting our New York Labor Law team. If you're passionate about delivering customer focused solutions and driving claims excellence, this is your opportunity to ... claims with an emphasis on litigated construction claims, from inception to resolution . + Collaborate with your colleagues to drive best practices and optimal… more
- GovCIO (Providence, RI)
- …Administrator, tomanage, maintain, deploy, troubleshoot and support servers for a mixed customer environment This position will be located in Radford, VA and will ... be a remote position. **Responsibilities** This position is for a Senior...maintain, deploy, troubleshoot and support servers for a mixed customer environment. This position will plan, execute and implement… more
- Citizens (Johnston, RI)
- …is important to you, personally and professionally! Qualifications and Requirements An Associate or Bachelor's degree is preferred or 3-5 years of relevant business ... and is team-oriented. Analytical ability to expedite moderately complex problem resolution . Highly-effective written and oral communication skills. Able to provide… more
- Highmark Health (Providence, RI)
- …analysis, requirements definition and documentation, system design, and problem resolution . The analyst communicates with system end-users to understand issues ... at basic to moderate levels of complexity + Excellent customer service skills + Uses critical thinking skills for...years of relevant work experience in lieu of an Associate 's Degree **Preferred** + Bachelor's degree in Computer Science,… more
- Citizens (Johnston, RI)
- …of experience in the financial industry is preferred. + Previous experience in complaint resolution , TSYS, FiServ, ALS, MSP, and Debt Manager is a plus. + Bachelor's ... or Associate 's degree is preferred Hours and Work Schedule +...Work Schedule: 8AM-5PM, 4 days in office, one day remote . Some job boards have started using jobseeker-reported data… more
- Cayuse Holdings (Providence, RI)
- …of system updates and releases, including planning, testing, and defect resolution . + Troubleshoot and resolve escalated technical issues, ensuring minimal ... risks and proposed solutions. + Other duties as assigned. **Qualifications** + Associate 's degree in Computer Science, Information Systems, or a related technical… more