- CVS Health (Hartford, CT)
- …+ Reduce call center volume + Advance competitive positioning **Position Summary** As the ** Customer Experience Strategy Manager ** , you will play ... (CMO) Strategy is a dedicated group of Customer Experience (CX) professionals who partner across...Qualifications** + 5+ years of experience in Customer Experience , Product Management, Strategy ,… more
- The Hertz Corporation (Hartford, CT)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
- Cisco (Hartford, CT)
- …and guardrails for launch workstreams; ensure consistent narrative, sequencing, and customer experience across touchpoints. * Manage strategic initiatives: Act ... * Previous experience with global Tier One launch or event strategy * Demonstrated success in shaping market perception and influencing industry analysts,… more
- RTX Corporation (Windsor Locks, CT)
- …Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From ... strategies in partnership with the Digital Technology (DT) Business Relationship Manager (BRM) to accelerate digital transformation within the business. This is… more
- Eversource Energy (East Berlin, CT)
- Role and Scope of Position: The Manager of Security Architecture and Strategy is responsible for leading a high\-performing team of over 10 security architects ... the enterprise's security architecture\. This leader will set the vision, strategy , and roadmap for security architecture across the organization, ensuring alignment… more
- Ensign-Bickford Aerospace and Defense (Simsbury, CT)
- …Location: Simsbury, CT Reports to: General Manager Industry: Aerospace & Defense Experience Level: Director Lead Strategy . Drive Growth. Shape the Future At ... and M&A who will partner with the General Manager , President and leadership team to drive enterprise-wide strategic...M&A, FP&A, investment banking or strategic consulting. + Proven experience driving corporate strategy in a complex… more
- General Motors (Hartford, CT)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy ... - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager...implementation. **Key Responsibilities** + Define and evolve GM Energy's customer experience strategy aligned to… more
- FranklinCovey (Hartford, CT)
- …and institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue ... Operations & Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy , Management… more
- Rubrik (Hartford, CT)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world... Support Team serves as the backbone of our customer 's data security strategy . Their technical prowess,… more
- Coinbase (Hartford, CT)
- …the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy , architecture, and execution ... a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team,...Collaborate with Product Managers to define and execute a strategy for AI-driven self-service and automation, reducing contacts and… more
- ISC2 (Hartford, CT)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... customer experiences + Define and implement the customer success strategy , focusing on retention, exam...training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education,… more
- Nelnet (Rocky Hill, CT)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... works collaboratively with other departments (eg, RVP's, Account Managers) to create client strategy to leverage FACTS best practices and to deliver a level of … more
- Cardinal Health (Hartford, CT)
- … customer feedback and insights with channel partners enables improvement of customer experience across USMPD **_Qualifications_** + Bachelor's degree from an ... & Solutions Marketing is responsible for defining the product/service and market strategy and managing the life cycle, including customer need identification,… more
- J&J Family of Companies (Hartford, CT)
- …Markets ADs, Medical Affairs, Sales Operations, etc.). For select HCP/Accounts, leads/coordinates with customer team to develop customer strategy . + Works ... Job Posting Locations:** Hartford, Connecticut, United States **Job Description:** **District Manager , Neuro - Hartford** At Johnson & Johnson, we believe health… more
- Fujifilm (Hartford, CT)
- **Position Overview** The CPQ Product Marketing Manager , Medical Informatics (MI), manages our go-to CPQ market strategy and workflows for the Synapse Enterprise ... sell into the North America and Global markets The CPQ Product Marketing Manager would ensure we are effectively streamlining the quoting process of the portfolio,… more
- Howmet Aerospace (Winsted, CT)
- JOB SUMMARY Provide leadership in manufacturing excellence, providing customer satisfaction and continuous improvement of plant performance measurements (quality, ... succession prospects in each talent-oriented decision toward overall Talent Factory strategy + Talent advocate--coaches, and mentors to develop talent; prioritizes… more
- Palo Alto Networks (Hartford, CT)
- … and engagement model tailored to your region or district. **Your Experience ** + Experience as a pre-sales System Engineer Manager + Experience as a ... Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base + Experience in selling, designing, implementing or managing one… more
- Deloitte (Hartford, CT)
- …levels of continuous customer and user engagement. Conclusion The ServiceNow Product Manager plays a crucial role in ensuring the success of our high value, ... A ServiceNow Product Manager is a senior individual contributor responsible for...leading empowered, cross-functional product teams to solve moderate complexity customer problems that align with high value business needs.… more
- Deloitte (Hartford, CT)
- A Lead ServiceNow Product Manager is an expert individual contributor responsible for ensuring a product's value and viability within a product line. This role ... involves leading empowered, cross-functional product teams to solve complex customer problems that align with strategic business needs. The Lead Product Manager … more
- Trellix (Hartford, CT)
- … stakeholders. + Develop account and opportunity plans to improve channel partner strategy . + Maintain partner and customer satisfaction. + Develop relationships ... **_Job Title:_** Channel Account Manager - West **About Skyhigh Security:** Skyhigh Security...(e..g AI/ML) with deep relationships with channel partners and customer stakeholders. + Experience generating partner enabled… more