- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …completed in a timely manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other ... CKA (Certified Kubernetes Administrator) and AWS Solutions Architect **The Team** Our technical support team is critical to our success and mission. As part of… more
- Palo Alto Networks (Plano, TX)
- …high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to ... + Has visibility across the entire organization and Executive Leadership + Publish Technical Support Bulletins and other user documentation in the Knowledge Base… more
- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …needed (often, in high-pressure situations). **Your Impact** + Provide White Glove Technical Support to top-tier customers + Provide tailored troubleshooting, ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... + Work to reproduce customer issues and qualify critical issues + Publish Technical Support Bulletins and other user documentation in the Knowledge Base + Build… more
- Palo Alto Networks (Plano, TX)
- …Cortex support team, you will serve our customer base by providing technical support , answering incoming support inquiries, and managing escalations, ... assistance as needed (often in high-pressure situations). Your Impact + Provide Technical Support to customers and partners + Provide technical services,… more
- Palo Alto Networks (Plano, TX)
- …assistance as needed (often, in high-pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Plano, TX)
- …assistance as needed (often, in high-pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Microsoft Corporation (Irving, TX)
- …bring your aspirations, talent, potential - and excitement for the journey ahead. As a Technical Support Engineer, you will provide technical support to ... bag sessions, blogs, quality assurance checks). Develops readiness content. Mentors new Technical Support Engineers. Develops intermediate level competence on … more
- Palo Alto Networks (Plano, TX)
- …XDR support team, you will serve our customer base by providing technical support , by answering incoming support inquiries, and managing escalations, ... relevant experience with strong communication and customer service skills The Team Our technical support team is critical to our success and mission. As part of… more
- PNC (Dallas, TX)
- …supporting geographically dispersed data centers. Performing 2nd or 3rd level technical support for mainframe infrastructure software. Assist service partners ... and remediation of complex environments. Work cooperatively with our peer mainframe technical support teams, application development teams, and their lines of… more
- Kelly Services (Allen, TX)
- ** Technical Support Representative, Allen, Texas, 75002** **(ONSITE)** Kelly Services is seeking a Tier 1 Technical Support Representative for one of our ... a new era in public safety and security. **Department Overview** This Tier I Technical Support Representative would be supporting our Video & Analytics team… more
- UWorld, LLC (Coppell, TX)
- …opening on our growing Customer Care team. Based in Dallas, Texas, we are seeking a Technical Support - Customer Care Specialist to serve as a primary point of ... quickly to their technical , billing/account, and product usability concerns. Our Technical Support - Customer Care Specialists interact daily with our… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME) As a technical support representative, you will handle blended inbound phone interactions ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. It requires you to interact with… more
- WATTS (Fort Worth, TX)
- …with a quality reputation - and we have a dynamic future ahead. As a Technical Support Specialist, you will help deliver top-notch technical support ... CRM Systems to document, manage, and track service functions. + Provide expert technical support and guidance to third-party service contractors, ensuring they… more
- First Horizon Bank (Dallas, TX)
- …for supervisory functions reporting directly to the manager of Treasury Management Technical Support . This includes effectively supervising team members and ... managing customer issues identified in the production environment and ensuring all technical support needs are addressed in a timely fashion. Supervisor must be… more
- WATTS (Fort Worth, TX)
- …future ahead. Under the guidance of the Customer Service Supervisor, the Technical Support Specialist will provide expert product knowledge, technical ... and external customers. + Collaborate with customer service and technical support teams within Watts. + Participate in continuous improvement initiatives… more
- ThermoFisher Scientific (Richardson, TX)
- …working relationships with Field Service Engineers (FSE's), Applications, other Global Technical Support (GTS) groups, Development and Operations Requirements: + ... with legislation and IMS (required for all) + Provide outstanding support in the form of technical assistance (remote & onsite) to the regional service teams in… more