- Red River (Des Moines, IA)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- Walgreens (Des Moines, IA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Highmark Health (Des Moines, IA)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- Humana (Des Moines, IA)
- …the ability to obtain within 75-90 days of start date + Prior experience in Telesales, Customer Service and/or Quality Assurance + 1 or more years of ... understands that while great products are important, it's the quality of our service that truly defines...Outsourcing Partners (BPO), Partner Call Centers (Brokerage), and the Customer Success Team (CST). Prior to supporting agents, CQP2… more
- GE Aerospace (Des Moines, IA)
- …analysis investigations, and more + Impacts the team's ability to achieve service , quality , and timeliness of objectives + Demonstrates specialized depth ... our pride and purpose that affects the lives of millions around the world! The Quality Team Leader for Nacelles & Non-Destructive Evalution will lead a team of … more
- Bridgestone Americas (Altoona, IA)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Hy-Vee Food Stores (Pleasant Hill, IA)
- …Department: Grocery FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service , and ensures that customer 's needs are ... a good example. + Provides prompt, efficient and friendly customer service by exhibiting caring, concern and...Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and… more
- Hy-Vee Food Stores (Des Moines, IA)
- …Department: Grocery FLSA: Non-Exempt General Function Provides prompt, efficient and friendly customer service . Monitors and maintains the sales floor operations ... necessary for the successful handling of customers. + Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all … more
- Walmart (Des Moines, IA)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- Highmark Health (Des Moines, IA)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Walmart (Des Moines, IA)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- ITW (Des Moines, IA)
- …as valued partners to our customers. Our employees are dedicated to providing the best customer service , give back to the communities where they live and work, ... **Job Description:** **Company Description** Hobart Service , an Illinois Tool Works Company, has been...execution in CRM + Producing scope of works and customer facing installation quotes in CRM + Working with… more
- Walmart (Des Moines, IA)
- …members. Work in our meat department and you'll be on the front-lines of customer service -your smile can make the difference between a good shopping experience ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Microsoft Corporation (Des Moines, IA)
- …to process and procedures to manage changes and drive improvement in service quality and/or efficiency. Proactively investigates, evaluates, and analyzes ... May leverage learnings to contribute to the improvement of quality of service and support. . Verifies...of ongoing operations and procedures (eg, schedule, technical feasibility, policy , procedure, tools). Managing Service . Exercises… more
- Humana (Des Moines, IA)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when ... the digital roadmap, representing the needs of the overall agent, member, or customer experience. Must be a self-starter who understands digital, customer , and… more
- Walgreens (Des Moines, IA)
- …a distinctive and delightful customer experience. + Learns and champions pharmacy policy , procedures, and customer service best practices needed to ... positive customer experience. + Models and shares customer service best practices with all team...of pharmacy, in accordance with state, federal, and company policy . Reviews and complies with the Walgreen Co. Pharmacy… more
- Scholastic (Des Moines, IA)
- …to meet customer needs and concerns. Seek feedback and effectively recover from customer service issues. + Provide value and ensure exceptional customer ... in retail or district/territory sales, event management, personal selling, and customer service with noted leadership ability and qualities demonstrated.… more
- Humana (Des Moines, IA)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when ... & change. This body of work will span Sales programs that touch people, policy , process & technology. **Typical responsibilities will include but not limited to:** +… more
