- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services , as well as back-office services . Performs services focused ... on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer … more
- Sharecare (Des Moines, IA)
- … participant a care plan addressing their total healthcare needs.. + Identifies participant barriers to accessing health care services and advises them of ... at risk for increasing acuity, and for educating the participant about that risk and if necessary and with...Effective communication skills and ability to provide positive customer service to internal and external customers. + Proven success… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …+ Performs Red Hat installation and configuration in Google Cloud Platform service management + Performs Filesystem management + Provides technical expertise and ... contact with users and supervisor/manager regarding status of open or pending service calls. + Assesses and develops long-term strategic goals for production… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …new technology and resolve technical problems individually and as a senior project participant . + Ability to communicate effectively, both orally and in writing and ... into terms understandable to non-technical employees. + Exceptional customer service skills. + Advanced experience with cloud infrastructure, digital workspace,… more