- Mastercard (New York, NY)
- …services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Team Lead The CS Team ... Lead will assume responsibilities of a Senior Customer Success Manager, with additional managerial responsibilities...with customers and internal colleagues Managing our multicultural, multilingual Customer Success Team in the… more
- ADP (New York, NY)
- …in this role, you will leverage your process and data-oriented mindset and passion for customer success to build out new processes and procedures that make our ... **ADP is hiring a Lead Client Success Operations Manager.** In...or equivalent in education and experience + Passion for customer success and designing processes that scale… more
- Amazon (New York, NY)
- Description The Senior Manager of Customer Success is responsible for leading a team of technical and non-technical professionals focused on driving ... including public sector. Key job responsibilities - Oversee a team of customer success managers,...customer projects, ensuring alignment on requirements, timelines, and success metrics. - Lead the end-to-end pre… more
- Boehringer Ingelheim (Ridgefield, CT)
- …needs, applying our business expertise, and delivering coordinated & innovative solutions. The Customer Facing Team Excellence Lead , Go-To Market and ... Human Pharma (HP) customer facing teams. The Customer Facing Team Excellence Lead ,...years of experience leading cross functional teams. + Proven success working in a highly matrixed organization. + Demonstrated… more
- Amazon (New York, NY)
- …rearchitecting critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of ... partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an… more
- Forrester (Norwalk, CT)
- …to becoming customer obsessed. The vision, thought leadership, and customer success expertise will focus our global team on a clear destination that the ... and the path to achieve it. + Manage a team of highly motivated, customer -focused leaders to...+ Lead as an ambassador for the customer success function and regularly promote the… more
- Mount Sinai Health System (New York, NY)
- …York, NY 10017 We're looking for a seasoned and strategic **Senior Customer Success Manager** to join our high-performing team leading the way in digital ... healthcare settings. + Experience managing or mentoring junior customer success managers, supporting their growth, and driving team -wide process… more
- Boehringer Ingelheim (Ridgefield, CT)
- …and customer types to drive deeper customer engagement and organizational success . Ensure the team cultivates a deep understanding of the intersection of ... execution of the CX framework, principles and initiatives, and incorporation in customer -facing interactions. This pillar lead is responsible for influencing the… more
- Mastercard (New York, NY)
- …and drive adoption and growth. Role & Responsibilities Lead a global customer success team focused on client satisfaction, retention, adoption, and ... Yield by Mastercard is seeking a Vice President of Customer Success to lead and...long-term partners. You'll be responsible for fostering a high-performing team culture, delivering world-class client experience, and driving measurable… more
- Mastercard (New York, NY)
- …value. As we scale these solutions, we are seeking a Vice President of Customer Success - Loyalty to build and lead our global Customer Success ... Loyalty Overview Mastercard's Consumer Acquisition & Engagement (CA&E) team partners with leading banks and merchants to enhance...for loyalty innovation. Role & Responsibilities Design, build, and lead a global Customer Success … more
- Amazon (New York, NY)
- … COE and more broadly into AWS Services and Sales. You will work with the customer success team to determine how to scale the partner motions across ... Description Would you like to be part of a team that is redefining customer success...Success COE. As the Partner Customer Success Development Manager, you will lead on… more
- Amazon (New York, NY)
- … Management on the Household Essentials team , you will lead a team of Customer Success Managers responsible for influencing growth across the ... Key job responsibilities * Create business and operational objectives for your Customer Success team . You'll drive the creation and execution of… more
- Amazon (New York, NY)
- …resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success . A CSS will run ... provide value as we increase retention and expand the customer 's footprint on AWS. The team guides...AWS. A day in the life The Amazon Connect Customer Success Specialist (CSS) will create a… more
- Intuit (New York, NY)
- …with a suite of marketing automation, multichannel campaigns, CRM, and analytics tools. Our Customer Success team focuses on engaging, growing, and retaining ... for our customers. We're looking for a strategic, execution-driven Customer Success Programs Leader to scale and...(eg office hours, webinars, nurture campaigns). **How you will lead ** * Own Program Execution: Design and manage end-to-end… more
- MongoDB (New York, NY)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... will have** + 7+ years experience working in a Customer Success , Account Management, Client Services or... outcomes; including deciding when to include our executive team or c-suite in customer escalations, how… more
- Amazon (New York, NY)
- …broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the ... on the competitive situation, create an actionable strategy, and lead engagement with the customer . Structure: You...able to bring to closure, in partnership with the customer and partner/account team and legal teams,… more
- Cisco (New York, NY)
- …with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves ... you to leverage the expertise and support of various team members to achieve shared goals and deliver exceptional...exceptional value to our customers. Your Impact As a Customer Success Manager, you play a crucial… more
- Pixalate, Inc. (New York, NY)
- …customer engagement, growth, and retention + How to lead a high-performing customer success team with proven performance and revenue goal achievements ... partners, as well as serve as a leader for other members of the Customer Success team . This candidate will also establish and maintain active relationships… more
- Mastercard (New York, NY)
- …and governments realize their greatest potential._ **Title and Summary** Senior Specialist, Customer Success - Open Banking Who is Mastercard? Mastercard is ... that unlocks priceless possibilities for all. Overview The Client Success team is looking for a Senior...Lead and manage the end-to-end lifecycle of client success , from onboarding to growth, ensuring alignment with client… more
- EPAM Systems (New York, NY)
- …resources. Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead , mentor, and manage a team of customer success professionals, project managers, and ... leader of leaders, who will work alongside a dynamic team to identify complex business problems and create solution-oriented...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more