- University of Michigan (Ann Arbor, MI)
- Call Center Manager Apply Now **Job Summary** We are seeking a highly organized and motivated Call Center Manager to oversee our Room Service ... and the coordination of enteral nutrition product procurement and inventory. The Call Center Manager will lead a dynamic team, drive operational efficiency,… more
- Honor Community Health (Pontiac, MI)
- …*NOTE: COVID -19 Vaccinations are recommended. Position Description Reporting to the Program Manager , the full-time, non-exempt Call Center Assistant I plays ... Full Call Center Assistant Job Description (https://honorcommunityhealth.qualtrics.com/ControlPanel/File.php?F=F\_ErYU3bZJEYJZiPE) (click to view) Honor… more
- Trinity Health (Livonia, MI)
- …and elevates the overall direct access experience. + Ensures that contact center technology is used including, Automatic Call Distribution (ACD), Interactive ... ownership, and high-performance. Oversees the daily operations of the contact center and case management experience, ensuring the seamless delivery of high-quality… more
- ASM Global (Detroit, MI)
- …Experience - Minimum (3) years' experience in dispatch operations, communications, and call center operations in security, law enforcement, fire department, EMS, ... Position Title: Command Center Specialist Location: Onsite FLSA: Non-exempt Union: N/A...This position reports to the Public Safety & Security Manager , as well as Public Safety & Security Supervisors.… more
- R1 RCM (Detroit, MI)
- …function as a liaison to the client and provide strong leadership to the overall call center team. To thrive in this role you must, commit to excellence ... AI, intelligent automation, and workflow orchestration. As our Senior Manager , Revenue Cycle Operations, you will help manager...Proven and measurable experience in managing and improvement of call center operations in a high … more
- Fresenius Medical Center (Ann Arbor, MI)
- …physician. Communicate problems or concerns to the Inpatient Program Manager , appropriately credentialed physician, patient hospital primary nurse and others ... unusual incidents, information, complaints, or problems to the inpatient manager and other parties per the Adverse Event Report...the Adverse Event Report requirements. May be assigned to in- center patient care on an as needed basis +… more
- Fifth Third Bank, NA (Livonia, MI)
- …and all other applicable banking services. Position may be located in Financial Center . Responsible and accountable for risk by openly exchanging ideas and opinions, ... including credit support and other product partners. + Conduct thorough effective pre- call planning, One Bank Consultative Sales approach and prompt post call… more
- Intertek (Plymouth, MI)
- Construction Services Department Manager - Plymouth, Michigan Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized ... brands and companies, is actively seeking a Construction Services Department Manager to join our Professional Services Industries, Inc. (Intertek-PSI) team in the… more
- Intertek (Plymouth, MI)
- Geotechnical Engineering Department Manager - Plymouth, MI Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands ... and companies, is actively seeking a Geotechnical Engineering Department Manager to join our Professional Services Industries, Inc. (Intertek-PSI) team in Plymouth,… more
- Ford Motor Company (Dearborn, MI)
- …**In this position ** We are looking for a Senior Data Product Manager - Data Discovery for strategy, development, and execution of metadata-related products. In ... Information Systems or related field + Data platform data center experience + Experience working as a Data Analyst/...a Data Analyst/ Engineer prior to moving into Product Manager roles + Familiarity with data access controls, security,… more
- Ford Motor Company (Dearborn, MI)
- …**In this position ** We are looking for a visionary Group Data Product Manager (GPM) - Data Discovery to lead the strategy, development, and execution of ... Systems Engineering or related field + Data platform data center experience + Experience working as a Data Analyst/...a Data Analyst/ Engineer prior to moving into Product Manager roles + Familiarity with data access controls, security,… more
- General Motors (Milford, MI)
- **Job Description** **Staff Program Manager , Mechatronic Infrastructure** **Hybrid:** This role is categorized as hybrid. This means the successful candidate is ... expected to report to the Global Technical Center in Warren (MI) or Milford Proving Ground in...these 2 locations. **The Role** As a Staff Program Manager within the Mechatronic Infrastructure group, you will play… more
- General Motors (Milford, MI)
- **Job Description** **Senior Program Manager , Mechatronic Infrastructure** **Hybrid:** This role is categorized as hybrid. This means the successful candidate is ... expected to report to the Global Technical Center in Warren (MI) or Milford Proving Ground in...of these 2 locations. **The Role** As the Program Manager for Mechatronic Infrastructure, you will play a critical… more
- Encore (Detroit, MI)
- **Position Overview** The Sales Manager , Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their ... strategies and Core Values. This position reports to a Sr. Sales Manager , Sales Director, or Director, Event Technology. **Key Job Responsibilities** _Revenue… more
- PNC (Troy, MI)
- …and have an opportunity to contribute to the company's success. As a Relationship Manager I - Business Banker within PNC's Business Banking organization, you will be ... Services, Wholesale and Women in Business. As a Relationship Manager in Business Banking you will develop and cultivate... in Business Banking you will develop and cultivate Center of Influence (COI) relationships to meet and exceed… more
- HTC Global Services Inc (Auburn Hills, MI)
- …experience within customer service roles, preferably in automotive, luxury retail, or call center environments. + Excellent written and verbal communication ... About the Role: We are seeking a motivated and empathetic Customer Relations Manager to support escalated customer cases that come in through senior leadership… more
- Molina Healthcare (Ann Arbor, MI)
- …and/or cost control initiatives. + Provides leadership for the pharmacy call center team as delegated by the Manager . + Identifies and implements programs ... Star ratings, HEDIS, CAHPS, and other quality metrics. + Assists call center pharmacy technicians with clinical questions and phone calls from prescribers,… more
- Henry Ford Health System (Detroit, MI)
- …not limited to providing overall supervision of 24/7 in-house Service Response Call Center , Operator Services, and Inter-Department/US Mail Services to ensure ... GENERAL SUMMARY: Under the direction of the Manager , Communication Services/Service Response Center completes...or higher, preferred. + Minimum of 2 years of call center services experience. + Minimum of… more
- Trinity Health (Ann Arbor, MI)
- …**Experience:** 2+ years of customer service experience, preferably in a healthcare call center environment or operator console with experience in data ... Bring any complaints, concerns, or other issues to the Manager . + Contribute to ongoing review and improvement of...100% onsite and is based out of our Regional Call Center in Ann Arbor, Michigan. Relocation… more
- Trinity Health (Ann Arbor, MI)
- …equivalent. Experience: 2+ years of customer service experience, preferably in a healthcare call center environment or operator console with experience in data ... Bring any complaints, concerns, or other issues to the Manager . * Contribute to ongoing review and improvement of...100% onsite and is based out of our Regional Call Center in Ann Arbor, Michigan. Relocation… more