- DXC Technology (Auburn Hills, MI)
- …**Key Responsibilities:** **Performance Analysis & Reporting** **Collect, analyze, and interpret contact center performance data (AHT, ASA, CSAT, FCR, adherence, ... **Work with IT and vendor partners to ensure optimal performance of contact center technologies (ACD, IVR, CRM, WFM tools, etc.).** **Conduct system data audits… more
- BorgWarner Inc. (Auburn Hills, MI)
- Position Sr. Financial Analyst Location Auburn Hills, Michigan About Us BorgWarner is a global product leader in delivering innovative and sustainable mobility ... results driven" individual to join as a Sr. Financial Analyst . The Sr. Financial Analyst will focus...Company Paid Vacation + Tuition Assistance + Onsite Wellness Center with Nurse Practitioner + Hybrid Work Environment What… more
- TD Bank (Southfield, MI)
- …**Preferred Qualifications** + Consumer Digital Experience (optional) + Auto loan servicing or contact center experience + Operations or Sales experience in auto ... **Work Location:** Southfield, Michigan , United States of America **Hours:** 40 **Pay...are considered essential functions for ADA purposes. The Business Analyst III is responsible for oversight of the TDAF… more
- Henry Ford Health System (Troy, MI)
- …and processes all requests for authorization that are initiated through the call center as well as the "Student Away" phone line and e-mail. + Authorizations ... and processing of outpatient referral activity. + When indicated, contact primary care physicians and specialist providers to obtain...with millions of people on their health journey, across Michigan and around the world. We offer a full… more
- State of Michigan (Detroit, MI)
- …care analyst , protective services analyst , zone service specialist) * Departmental Analyst work in the Business Service Center (BSC) as a Child Welfare ... child welfare programs; tracking and monitoring performance and improvement efforts. * Departmental Analyst work in the Business Service Center (BSC) as a… more