- General Dynamics Information Technology (Falls Church, VA)
- …of the business and support impactful mission outcomes as a Customer Service Lead at GDIT. Here, you'll enable the success of the most critical government ... in Program Management. The Advana team is seeking a Customer Service Lead to join their program...an industry-leading standard of excellence in user experience and customer success , meticulously harnessing the power of… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …Opportunity: We are seeking a results-driven and customer -obsessed Vice President of Customer Success to lead and scale our enterprise customer ... Title: Vice President, Customer Success Reporting to: Chief Revenue Officer Location/Travel: This position can be based remotely in the US. ~30% Travel Required… more
- Coinbase (Washington, DC)
- …alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- Dodge Construction Network (Washington, DC)
- … Success to identify champions and build advocacy programs that turn customer success into brand success + Lead initiatives to improve visibility and ... and in-product content thatdrivesengagement, renewal, and expansion + Partner with Customer Success and Product teams to translate customer insights into… more
- PagerDuty (Washington, DC)
- …Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead… more
- ISC2 (Washington, DC)
- …**Leadership & Strategy** + Build, lead , and mentor a team of Customer Success Account Managers (CSAMs) to deliver exceptional customer experiences ... of our successes. Learn more. **Position Summary** The Manager, Customer Success & Account Management leads the...+ Collaborate with Sales to identify upsell, cross-sell, and lead generation opportunities from existing accounts + Act as… more
- Microsoft Corporation (Washington, DC)
- …Strategist to build and execute the Strategic Account Plan - Lead the success & support team, aligning to prioritized customer solutions, managing the ... happen, you can have a significant impact. We are looking for a Sr Principal Customer Success Account Manager to drive program management for our largest and… more
- ServiceNow, Inc. (Vienna, VA)
- …strategic partners. What You Get to Do in This Role: + Drive Post-Sales Success : Own and lead the customer 's post-sales transformation, aligning ServiceNow's ... purpose to make the world work better for everyone. The Principal Customer Success Executive is accountable for the strategic leadership and execution of… more
- Amazon (Arlington, VA)
- …build executive relationships, lead transformational conversations, and directly impact customer success while advancing AWS's EUC strategy in the market. ... the full potential of cloud-based desktop and application solutions. As a Customer Success Specialist for AWS End User Computing (EUC), you'll be the strategic… more
- ISC2 (Washington, DC)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Confluent (Washington, DC)
- …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and...different perspectives. And we make space for everyone to lead , grow, and challenge what's possible. We're proud to… more
- IBM (Washington, DC)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of their ... clients to invest in IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role in IBM has unique… more
- SHI (Washington, DC)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Amazon (Herndon, VA)
- …broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the ... on the competitive situation, create an actionable strategy, and lead engagement with the customer . Structure: You...their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- PNC (Washington, DC)
- …feel respected, valued and have an opportunity to contribute to the company's success . As a Business Analytics Lead within PNC's Marketing and Corporate ... entails working with Marketing Strategy to design PNC's one-to-one customer decisioning approach to be built in Pega ...ideal candidate has experience as a Pega Senior or Lead Decision Architect in Pega CDH 8 or higher.… more
- Vontier (Washington, DC)
- …customers. Your commitment to alternative fuels and Biogas/RNG applications will drive our success in creating a sustainable future. In this role, you will play a ... you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our...the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.… more
- Coinbase (Washington, DC)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...program management, project management, or product operations * Proven success leading retention or scaled product adoption programs with… more
- DarkStar Intelligence LLC (Mclean, VA)
- …professional to lead instructional and exercise-support services for a federal customer within the Intelligence Community. The Task 3 Lead serves as ... Instructional and Exercise Support Task Lead - Senior Position Summary DarkStar Intelligence is...of instructor-led, virtual, and web-based learning solutions across multiple customer offices. Reporting directly to the Service Delivery Manager,… more
- Cisco (Herndon, VA)
- …cross-functional collaboration with sales, product, partner, marketing execution, and customer success teams. **Marketing Program Coordination and ... Collaboration:** -Build strong relationships with cross-functional teams, including product, sales, customer success , partner, and operations, to ensure seamless… more
- TheIncLab (Mclean, VA)
- …approaches + Guide junior engineers on best practices and implementation patterns + Lead customer meetings to communicate progress and challenges Requirements + ... that revolutionize how our customers and mission-critical teams achieve success . We are where innovation meets purpose; and where...As a key member of the R&D Team, the Lead Software Engineer will guide small teams through complex… more