- Wegmans Food Markets (Fairfax, VA)
- …must be open to at least three (3) locations. As an operations manager at Wegmans, you'll oversee the store's operations during the overnight hours, playing ... an essential role in addressing any concerns and maintaining our incredible customer service. We're looking for strong managerial and leadership skills, along with… more
- Sunrun (Gaithersburg, MD)
- …team. This position will interact closely with the customers, Branch Manager , the Senior Electrical Foreman, Construction Supervisor and the centralized scheduling ... schedule. * Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed *… more
- The Hertz Corporation (Washington, DC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Washington, DC)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Ricoh Americas Corporation (Washington, DC)
- **Hospitality Customer Experience Manager ** Position Profile: Provides exceptional service-related support to Service Delivery customers in hospitality, ... Ricoh Workplace Services within a legal office setting. The Hospitality Customer Experience Manager supervises day-to-day operations of Managed Services… more
- Rubrik (Washington, DC)
- …and available, no matter the challenges that come your way. **About the role:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-ALEXANDRIA/NORTH, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amazon (Herndon, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Dodge Construction Network (Washington, DC)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Cardinal Health (Washington, DC)
- …enhance patient care through intelligent inventory management. **_Job Summary_** The **Senior Marketing Manager for Customer Experience & Growth** will be ... value. To thrive in this role, the Senior Marketing Manager must be a strategic thinker with a strong...brand-building marketing and B2B marketing, with a focus on customer experience , lifecycle marketing, or growth marketing,… more
- Coinbase (Washington, DC)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Amazon (Arlington, VA)
- …Amazon is seeking an exceptional Finance Manager to join the CXO ( Customer Experience Organization) Finance team. The CXO Attended Pickup and Returns (APR) ... a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA - Knowledge of SQL/ETL - … more
- Amazon (Arlington, VA)
- …Supervisors and their direct reports to act on issues or barriers impacting the customer experience . The Operations Manager will be accountable for creating ... lead for incident triage and response, and the knowledge manager for related data. The team delivers three core...three core service lines: alarm management, incident response, and customer support. If you would like to help the… more
- PNC (Washington, DC)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Capital One (Washington, DC)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Mclean, VA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Microsoft Corporation (Washington, DC)
- …of a customer 's Microsoft investment through consumption, operational health, and customer experience . The person in this role is accountable for the ... significant impact. We are looking for a Sr Principal Customer Success Account Manager to drive program...model and manage the communication & escalation strategies with customer leadership. Leverage Technology Experience - Is… more
- Capital One (Mclean, VA)
- …Operational excellence: Builds repeatable frameworks, leverages data to optimize throughput, customer experience and risk posture. + Technical Acumen: ... Senior Manager , Process Management ( Customer Identity, Step-Up...Resources, or Economics + At least 4 years of experience in Process Management, Project Management, or Program Management… more
- SHI (Washington, DC)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Capital One (Mclean, VA)
- Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
