- Prime Therapeutics (Washington, DC)
- …purpose-driven career? Come build the future of pharmacy with us. **Job Posting Title** Service Delivery Manager (Contact Center) **Job Description** The ... Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member… more
- Sumitomo Pharma (Washington, DC)
- …currently seeking a dynamic, highly motivated, and experienced individual for the position of Manager , Service Delivery Engineer. This person should have an ... conference rooms equipment. Crestron equipment experience a plus. + Alert the Service Delivery Team and Management to emerging trends in incidents. + Identify… more
- TEKsystems (Arlington, VA)
- …partners (Engineering, Cyber & Physical Security) to align and mature service delivery practices. Drive continuous improvement, identifying redundancies, ... field, or equivalent experience that demonstrates significant expertise in IT service delivery and portfolio management. ITIL Certification (required). Strong… more
- Amazon (Arlington, VA)
- …without reliable connectivity. The Amazon LEO business operations team is looking for a Service Delivery Manager (SDM) to join our Global Enterprise Services ... Technical Program Managers (TPMs), Technical Account Managers (TAMs) and Customer Delivery Engineers (CDEs) performing all service readiness coordination, and… more
- NTT America, Inc. (Washington, DC)
- …review and management and control changes to standard operating procedures. + Facilitate service delivery audits and assist in the implementation of audit ... recommendations. + Track and analyze KPIs to evaluate service delivery performance and identify areas for improvement. + Ensure compliance with regulatory… more
- Red River (Chantilly, VA)
- …closely with ** Service Desk Leadership** , who oversees technical operations, and the ** Service Delivery Manager (SDM)** , who manages service ... within the Managed Services division, responsible for ensuring that operational service delivery aligns with client expectations and contractual commitments.… more
- CACI International (Sterling, VA)
- …metrics and Portfolio service desk ticket queues + Interact with Portfolio Owner, Service Delivery Manager and Hosting Facility POCs **You have:** + Must ... Portfolio Manager Job Category: Engineering Time Type: Full time...with product development teams, network services, cybersecurity, and customer service teams to coordinate operations and maintenance of deployed… more
- General Dynamics Information Technology (Washington, DC)
- …for managing, mentoring, and developing technical support staff to ensure high-quality service delivery . The manager will drive continuous improvement ... requests efficiently and accurately. . Supervise technical support staff, ensuring consistent service delivery and adherence to organizational policies. . Plan,… more
- DarkStar Intelligence LLC (Mclean, VA)
- …virtual, and web-based learning solutions across multiple customer offices. Reporting directly to the Service Delivery Manager , the Task 3 Lead oversees a ... the Intelligence Community. The Task 3 Lead serves as the senior manager for all training, learning, exercises, and professional development activities under the… more
- Ensono (Washington, DC)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- Guest Services (Washington, DC)
- …"Daily Inspection Room Guidelines". + Liaise with Administrator - Business Operations and Service Delivery , Business Manager , Office of the Managing Partner, ... the direction of the firm's Senior Conference and Events Manager and is primarily responsible for coordinating and executing... service changes, additions, and cancellations to appropriate service delivery teams + Prepare debriefs for… more
- World Wide Technology (Chantilly, VA)
- …operations centers. + Provide support to the MSP Program Manager and MSP Service Delivery Manager . + Collaborate with cross-functional teams to conduct ... today! We are looking for a **Senior Operations Lead** to support our Managed Service Provider (MSP) contract within the Public Sector. **Why should you join the… more
- Capital One (Mclean, VA)
- Manager , Project Management - Integration Campaign Delivery Lead (Hybrid) **The Team** Our marketing operations delivery team within the Discover Integration ... team is looking for a dynamic Campaign Delivery Project Manager . The Card Marketing ...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Leidos (Washington, DC)
- …specialized server-based software supporting multiple mission functions. The Applications Support Manager ensures consistent service delivery , operational ... **Description** **Position Overview:** The Applications Support Manager is responsible for leading and managing a large, enterprise-scale Applications Support team… more
- Amazon (Herndon, VA)
- …they perform AWS work. Key job responsibilities As an experienced Professional Services Delivery Manager , you will be responsible for: - Building and managing ... The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery… more
- Amazon (Herndon, VA)
- …and industries. 10042 Key job responsibilities As an experienced Professional Services Delivery Manager , you will be responsible for: - Building and ... Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our...with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (Herndon, VA)
- Description AWS Infrastructure Services owns the design, planning, delivery , and operation of all AWS global infrastructure. In other words, we're the people who ... to completion. AWS Infrastructure Services owns the design, planning, delivery , and operation of all AWS global infrastructure. In...Web Services is looking for a Technical Infrastructure Program Manager to support and deploy one of the world's… more
- DXC Technology (Ashburn, VA)
- …LA . Ashburn, VA . Tulsa, OK **Role Overview** The **Apps Leader -** Senior Manager Account Delivery is responsible for leading the end-to-end delivery and ... and continuous improvement. **Essential Job Functions (edit as needed)** + Oversee delivery of Applications practice ensuring service levels, quality standards,… more
- Marriott (Bethesda, MD)
- …**Pay Range:** $93,300-$118,900 annually **Bonus Eligible:** Y **ABOUT THE ROLE:** The Manager , HR Delivery is responsible for supporting the governance, ... improvement of HR Solutions initiatives. In this role, the Manager , HR Delivery is responsible for managing...HR Technology tools; work across HR COE teams and Service Providers to ensure appropriate access for various stakeholder… more
- Capital One (Mclean, VA)
- Senior Product Manager , Delivery Pipelines Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching ... bold ideas, fostering collaboration and delivering great experiences for our customers. Delivery Experience (DE) is at the heart of our approach. Delivery… more