- Cayuse Holdings (Arlington, VA)
- **Overview** The Service Desk Agent performs a variety of complex tasks, which include creating incident tickets, Stakeholder engagement, quality customer ... USD $85,000.00 - USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/3037/ service - desk - agent -junior/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Can't find the right… more
- SAIC (Washington, DC)
- …the Washington DC customer Site.** **Responsibilities:** + Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, ... our Defense & Civilian Sector in support of the US Department of Transportation. The DOT agent is the first line of contact with the DOT customer base. **As such the… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve ... **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk supervisors; +… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- Sage Hospitality Group (Bethesda, MD)
- **Why us?** Sage Hospitality Group is in search of a **Front Desk Agent ** to join the Front Desk Team at the Embassy Suites by Hilton Bethesda. Are you ... paging guests to provide guests with timely and efficient service . + Controls cash transactions at the front ...service . + Controls cash transactions at the front desk and maintains complete responsibility for personal bank as… more
- IHG (Washington, DC)
- …to create a perfect atmosphere for guests and locals alike. **About the Front Desk Agent (Overnight Auditor) position** First impressions count. To get our ... pool with striking Potomac River views and the indulging full- service spa, The Spa at The Wharf, modern luxury,...to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel… more
- Sage Hospitality Group (Washington, DC)
- …timely and efficient service . + Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank ... the public and acquired general knowledge of basic customer service skills. + Must be fluent in oral and...**:** _Homewood Suites Navy Yard_ **Outlet:** _Hotel_ **Category:** _Front Desk & Guest Services_ **Min:** _USD $19.00/Hr._ **Max:** _USD… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... CGI Federal has an exciting opportunity for a Helpdesk Agent within our Intel sector advancing the national security...\#MARSCareers **Skills:** + English + Hardware Installation + Help Desk /IT Services **What you can expect from us:** **Together,… more
- Marriott (Washington, DC)
- …all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine ... we set the standard for rare and special luxury service the world over and pride ourselves on delivering...Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that… more
- Marriott (Mclean, VA)
- …and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and ... will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be… more
- Marriott (Rockville, MD)
- …promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the ... name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our service ... candidate will meet with customer to design and optimize service desk workflows, configure Service ...your identity and prevent fraud. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking… more
- Amentum (Washington, DC)
- Amentum is seeking a **Senior** ** Desk Officer** to support our US Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in the ... Washington, DC area. **Responsibilities** Serves as Desk Officer, specific duties and functions include, but are not limited to, the following: + Daily case… more
- Extra Space Storage (Leesburg, VA)
- …Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car ... + **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more
- Navient (Herndon, VA)
- …Additionally, this role will cross train in other areas such as Cash Desk operations and Trust Administration, managing corporate and trust collateral margin calls, ... prepare monthly bank analysis fees for multiple banks. Cash Desk and Back Office Support: + Manage daily margin...payments with external counterparts, and initiate payments with paying agent banks. + Coordinate with Structured Finance on loan… more
- Public Consulting Group (Washington, DC)
- …sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The ... agent will interact with customers through the Zendesk(R) support...use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... on in- service fast attack submarines through coordination with the associated In- Service Engineering Agent (ISEA) and ISEA Managers. + Coordinate Integrated… more
- Travelers Insurance Company (Ashburn, VA)
- …Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners. + Recognizes when to ... mandated. + On a rotational basis, engage in resolution desk technical work and resolution desk follow...property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Marriott (Bethesda, MD)
- …Software for backlog and project management Relevant certifications (eg, ITIL v4) in Service Desk Technologies or related areas Strong problem-solving skills and ... ACD & IVR solutions, integrations with ServiceNow, and virtual agent chatbots. This position plays a critical role in...systems and other platforms such as ServiceNow and virtual agent chatbots to ensure seamless operation and data flow.… more
- Hilton (Washington, DC)
- …similar property, working in roles such as Catering, Sales Coordinator, Tenured Front Desk Agent , or hotel event client\-facing operations\. They possess strong ... Fostering all internal customer relationships to ensure consistent, high level service throughout the pre\-event, event, and post\-event phases of events\. Directs… more