- CAI (Washington, DC)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... in bringing neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving… more
- BAE Systems (Washington, DC)
- …innovative IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in ... for a new challenge, we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact support through the Enterprise… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst ** to help with the configuration, optimization, and continuous improvement of our ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/6970/ service - desk -functional- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the… more
- Koniag Government Services (Vienna, VA)
- **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... accounts, paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- NuAxis Innovations (Washington, DC)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Washington,...**Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38371 **Summary** **Tier 1 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst ** to help contribute to our...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... our nation. SecuriGence is seeking a **Tier 2 Help Desk Analyst ** to help contribute to our...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- TEKsystems (Washington, DC)
- …area. Skills Help desk support, Help desk , Troubleshooting, Customer service , Service desk , Phone support, Support, Windows, Ticketing system, ... and sensitive topics, you will be handling customer support tickets Description Help Desk Technicians use their problem-solving skills to be the first to respond to… more
- SAIC (Washington, DC)
- …the Washington DC customer Site.** **Responsibilities:** + Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, ... with all internal departments/organizations/employees and the successful candidate will demonstrate service excellence by providing high quality customer service … more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...Exceptional customer service skills with the ability to multitask + Excellent… more
- Clark Construction Group, LLC (Mclean, VA)
- …**Basic Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational understanding ... and independently + Proficiency with an IT ticketing system (eg, ServiceNow, JIRA Service Desk , Zendesk) + Strong organizational skills with the ability to… more
- ATSG Corporation (Washington, DC)
- FBI Program Analyst III - Global Readiness Unit (GRU) WASHINGTON, DC . Government/Military Apply Now FBI Program Analyst III - Global Readiness Unit (GRU) ... pipeline for future opportunities. Position DescriptionATSG is seeking a cleared Program Analyst III professional for an immediate need in Washington, DC. The Global… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Looking for an Analyst opportunity at a place you can have...Assist in the development of standard operating procedures and desk guides in support of obsolescence management and logistic… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Looking for an Analyst opportunity at a place you can have...Assist in the development of standard operating procedures and desk guides in support of obsolescence management and logistic… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... maintaining Configuration Management (CM) and supportability. The Metrics Data Analyst will play a vital role in engaging Senior...is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please… more
- Gama-1 Technologies (Silver Spring, MD)
- …technical requests such as device setup, troubleshooting, and coordination with Service Desk staff. + Participate in maintaining configuration management ... Summary GAMA-1 Technologies, LLC seeks an experienced IT Business Analyst I to support our growing Cloud Services practice and assist with IT asset and inventory… more
- BAE Systems (Washington, DC)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more
- Koniag Government Services (Washington, DC)
- …or related field + 2+ years of experience in a NOC, IT operations, or service desk role + Strong understanding of network protocols, services, and general IT ... a Koniag Government Services company, is seeking a NOC Analyst to support **ATS** and our government customer in...cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- Network/Telecom Analyst I Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/5131048) Apply Network/Telecom Analyst I Salary $65,474.66 ... automation. Under the direction and general supervision of the Network/Telecom Analyst III, develops written material to present information including data trends,… more