- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Local * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Marriott (Arlington, VA)
- …of the Front Office or Front Desk Manager. * Supports daily Front Desk shift operations. **Supporting Progress Toward Guest Services and Front Desk ... responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is hiring for a IT Technical Shift Lead (Desktop Support). The IT Technical Shift Lead is responsible for managing and leading the IT ... This position is within the United States and is fully remote. **Responsibilities** + Lead and supervise the IT help desk team during assigned shifts. +… more
- General Dynamics Information Technology (Ashburn, VA)
- …+ years of related experience **Job Description:** NETWORK OPERATIONS CENTER (NOC) TIER 1 SHIFT LEAD Advance how our customers operate while you advance your ... GDIT as a Network Operations Center (NOC) Tier 1 Shift Lead and build an impactful career...network infrastructure, server infrastructure, network security, telecommunications systems and service desk . - Responsible for managing and… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our… more
- TekSynap (Ashburn, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve...Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. + Amount of Travel: Less… more
- TekSynap (Arlington, VA)
- …equipment maintenance. + Oversee day-to-day operations of the Technical Control Facility Service Desk . + Troubleshoot and maintain all networks, equipment, and ... ITSM best practices. + Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations, and requisitions… more
- TekSynap (Arlington, VA)
- …SLAs for IT Operations. + 3+ years of experience in leadership roles for Service Desk , Data Center, or Network teams. + ServiceNow ITSM/ITOM experience. + ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be… more
- Marriott (Bethesda, MD)
- …during cutover periods, ServiceNow incident operations, cross-functional collaboration with the Service Desk and MTOC teams, coordination with third-party ... and deployment of approved knowledge articles to accelerate resolution. + Partner with the Service Desk team to ensure effective handoffs and incident routing. +… more
- TekSynap (Washington, DC)
- …assurance surveillance plans, performing inspections during various stages of service delivery, and documenting results usingappropriate reports. + **Stakeholder ... + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality management frameworks… more
- TekSynap (Washington, DC)
- …2/3 system administration/engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user support, Desktop ... to include, but not limited to Asset Management + Service Desk **REQUIRED QUALIFICATIONS** + Minimum Bachelor's...We are seeking a Program Manager to join and lead our Federal team. We provide a business forward… more
- Extra Space Storage (Frederick, MD)
- …between multiple stores in the district. -This location is closed on Sundays. -Day shift only: Office closes at 6pm. Compensation Starting Pay Range: $18.00 - $20.25 ... + **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more
- TekSynap (Washington, DC)
- …excellence in planning, directing, and managing IT projects/operations. + Lead and manage thecontractsIT operations team, providing guidance, training, and ... best practices related toIToperations + Knowledge of and experience with help desk support and operations. + Knowledge of networking and network-based software… more
- TekSynap (Washington, DC)
- …related to IT operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based software applications. ... team and all task order staffing as required. + Maintain program service levels and specifications. **REQUIRED QUALIFICATIONS** + Master's degree in computer science… more
- Marriott (Bethesda, MD)
- …or GED; 2 years experience in the sales and marketing, guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in ... **Preferred:** * 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific… more
- Trinity Health (Montgomery Village, MD)
- **Employment Type:** Full time ** Shift :** Day Shift **Description:** **Job Title: Registrar** **Employment Type:** Full time ** Shift :** Day **Location: ... Washington DC and Baltimore, MD **Description:** Performs registration and front desk duties in an outpatient clinic setting. **Responsibilities:** + Responsible for… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... resolution is key. **This position will operate on the Monday-Friday 8am-430pm shift . The initial training/onboarding period will be conducted on the Monday-Friday… more
- IHG (Washington, DC)
- …a relaxing seasonal rooftop pool with striking Potomac River views and the indulging full- service spa, The Spa at The Wharf, modern luxury, culture, and a rich ... drive revenue from walk-ins and up-selling at the front desk + Training team members on procedures and taking...+ Training team members on procedures and taking the lead during an emergency or crisis **What we need… more
- Marriott (Bethesda, MD)
- …path risk areas. + Partner with global technology, deployment support team, technology service desk , and ServiceNow team to align RoS activities with incident ... teams to ensure operational excellence throughout deployment. **Expected Contributions** + Lead and oversee the global RoS strategy, governance, and operational… more