- GRAIL (Menlo Park, CA)
- … for GRAIL's Customer Service Team. We are seeking a Customer Service Operations Lead to drive the execution of strategic initiatives, optimize ... Lead the development and implementation of new customer service programs, tools, and initiatives from...+ Develop and refine standard operating procedures (SOPs) for customer service operations . + Ensure… more
- Jobleads-US (Menlo Park, CA)
- …with Commercial and Technical Operations leadership to define theOrca‑T customer service model, including workflows, team structure, escalation protocols, ... ones, but also restore their lives. The Case Management Lead will lead the day‑to‑day operations...will play a key role in building Orca Bio's customer service model during launch readiness, developing… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …projects. + Experience working in an environment dedicated to quality, safety and customer service . + Ability to negotiate mutually beneficial outcomes, manage ... serve as the Directorate liaison to the SLAC organizations lead by the Lab?s Director of Operations ...well as current research and trends, considers technology and customer impacts, and contributes relevant, informed ideas to lab… more
- ACROBiosystems Inc. (San Jose, CA)
- …Collaborate cross-functionally with Marketing, Product Development, Technical Support, and Operations teams to meet customer needs. Represent the ... customer focus with a commitment to delivering exceptional service . Excellent communication, presentation, and interpersonal skills. Analytical, critical… more
- Stanford Health Care (Menlo Park, CA)
- …key strategic initiatives, analyze performance metrics to drive continuous improvement, provide top-tier customer service and lead the future of a ... in the strategic development of the business, overseeing daily operations to ensure efficiency, quality and exceptional customer...call center management and a commitment to delivering outstanding customer service . This is more than just… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …of technical activities ( service , installation) in the field or at a customer site. + Formal training in systems engineering + Working knowledge of engineering ... SLAC National Accelerator Laboratory is seeking an outstanding candidate to lead the Electronics Engineering Division (EED) in its Accelerator Directorate (AD).… more
- Twist BioScience (South San Francisco, CA)
- …communicate effectively with diverse internal teams, including engineering, marketing, sales, operations , and customer support, to break down silos, synthesize ... This role sits at the intersection of product, engineering, and business. You'll lead all aspects of product development from ideation through discovery and launch,… more
- Stanford Health Care (Palo Alto, CA)
- …machine, supporting the patient's vital functions, and ensuring stability during life-saving operations . But their role goes far beyond the technical. They are ... and certification, giving Perfusionists a clear path from trainee to team lead . You'll start out working 10-hour shifts then transition into 12-hour shifts… more
- NetApp (San Jose, CA)
- …days in office per week.** **Why This Role Matters:** As Senior Manager Legal Operations , Outside Counsel Management, you will lead the transformation of how ... strategic leader to drive our global outside counsel management and legal billing operations . This is a high-impact role that directly supports the Legal Leadership… more
- Stanford Health Care (Newark, CA)
- …enhance the operations , programs, communications and content management of the Customer Experience and Support Services team and TDS. In this role, the incumbent ... Brief Overview** The Senior Technology and Digital Solutions (TDS) Operations Analyst will work with a tight-knit, collaborative team...will be the lead of a group that contributes to the success… more
- HP Inc. (Palo Alto, CA)
- …lifecycle, service launch framework, ads platforms, data acquisition, customer reach mechanism, campaign operations , video streaming services, and ... team within Consumer PC GBU and serve as a lead to the strategic direction and execution of our...This position will focus on building and delivering critical solution/ service to help drive customer engagement, data… more
- Towne Park (San Jose, CA)
- …millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a ... a new opportunity to brighten someone else's day and make an impact. When we see a customer , a client or one of our own team members smile, we know we made an… more
- Stanford Health Care (Palo Alto, CA)
- …turnover of projects both at the initiation as well as the conclusion to Operations , Support Service , and Clients + Create and administer support event feedback ... in-depth understanding of Epic modules, ancillary systems, and health system operations . This position independently addresses issues and design decisions of high… more
- Stanford Health Care (Palo Alto, CA)
- …staff reporting to him/her. + Demonstrated ability to manage conflicts and mitigate customer service issues + Accountable to delivery of Purchasing service ... in improving processes and driving efficiency across our purchasing operations . In this role, you will plan, organize, coordinate,...the Internet. + Ability to maintain and continuously improve customer service and to maintain and improve… more
- Stanford Health Care (Palo Alto, CA)
- …and foster a collaborative working environment. + Strong interpersonal skills, with a customer service mindset and consistent follow-up on issues. + Demonstrated ... with Joint Commission requirements, patient safety protocols, and cultural diversity sensitivity. Lead the enterprise-wide refresh of the value based management (VBM)… more
- Jobleads-US (San Jose, CA)
- …teams, external vendors and any other key stakeholders High integrity with positive customer service orientation Proficiency in Microsoft Office suite with a ... exciting technologies. This role will report to VP, HR Operations and will be based in San Jose, California...and any other key stakeholders High integrity with positive customer service orientation Bachelor's degree. Proficiency in… more
- Jobleads-US (Santa Clara, CA)
- …supervisory experience involving coaching, feedback, and training problem-solving issues related to customer service in day-to-day operations a fast-paced ... store's overall sales. Celebrate sales achievements with your team! Customer Experience: Lead by example in delivering...sales goals. By fostering a culture of excellence in customer service , you'll drive sales, create a… more
- PEAK Technical Staffing USA (San Jose, CA)
- …global IT standards, policies, and procedures across all networks, platforms, and service operations . Conduct audits to ensure strict adherence. Manage IT ... including wireless connectivity, consistently meet our global IT Standards. Key Responsibilities: Lead IT Operations & Personnel: Manage daily IT department … more
- Jobleads-US (San Jose, CA)
- …and time & attendance systems, especially Dayforce and ADP platforms. Excellent customer service and communication skills across all organizational levels. ... for leading the end-to-end payroll function across multi-state and international operations . This role ensures payroll accuracy, compliance, and timeliness while… more
- Ayar Labs (San Jose, CA)
- …planning best practices; mentor junior planners and contribute to systems/process enhancements Lead or support S&OP (Sales & Operations Planning) processes, ... We are seeking a highly experienced and strategic Senior MRP Master Planner to lead and optimize our material planning processes. In this role, you will be… more
