- Michaels (Richmond, VA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - RICHMOND-WHITE OAK, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- General Motors (Richmond, VA)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy ... more about GM Energy - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager ** to lead GM Energy's… more
- Coinbase (Richmond, VA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to...invest in their work every day represent a significant part of our culture - and our success and ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Capital One (Richmond, VA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Leadership: Represent the company externally and contribute to industry best practices. + Customer -Centric Focus: Be part of a team dedicated to empowering… more
- Capital One (Richmond, VA)
- …Operational excellence: Builds repeatable frameworks, leverages data to optimize throughput, customer experience and risk posture. + Technical Acumen: ... Senior Manager , Process Management ( Customer Identity, Step-Up...Resources, or Economics + At least 4 years of experience in Process Management, Project Management, or Program Management… more
- Capital One (Richmond, VA)
- Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (Richmond, VA)
- Manager , Process Management - US Card Customer Resiliency (Hybrid) Do you find energy from understanding how things work and making them better? If you thrive on ... who excels in a team environment to join our Customer Resiliency team. As a Manager , Process...on the Collections Process Management team, you will be part of a smart, talented team responsible for creating… more
- Capital One (Richmond, VA)
- …and procedures globally, with a direct line of sight to the customer experience . **General Responsibilities:** **Global Process Governance and Management** + ... Sr. Associate, ADA Customer Accessibility Process Manager As a...providing transparency and strategic insights into operational performance and customer experience **What Will Make You Successful**… more
- Capital One (Richmond, VA)
- …Customer Identity Management Team **As a Sr. Associate, Risk Manager on the Customer Identity Management Team, you will be part of a smart, talented team ... engaged in our Operational Excellence journey for the Customer Identity landscape which includes control testing, risk governance, process improvements, partnership… more
- Capital One (Richmond, VA)
- Manager , Process Management - Customer Resiliency, Recoveries Team (Hybrid) **Do you get excited about process management and creative problem solving?** We are ... a highly skilled and proactive ** Manager , Process Manager ** to support our Customer Resiliency, Recoveries...product **** **Basic Qualifications:** + Bachelor's Degree or Military experience + At least 5 years of experience… more
- UKG (Richmond, VA)
- …by leveraging sales management teams, executive sponsors, and in-person meetings. * Customer Experience : Ensure positive customer experiences through ... the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team....hours. **About You:** **Basic Qualifications:** * 2+ years successful experience in account management, sales, customer success,… more
- ISC2 (Richmond, VA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- ISC2 (Richmond, VA)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education,...sealed or expunged records of conviction or arrest as part of the hiring process. **Job Locations** _US-Remote_ **Posted… more
- AutoZone, Inc. (Richmond, VA)
- …sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience . Join a vibrant team dedicated to reaching ... team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to… more
- Nelnet (Richmond, VA)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... beyond our benefits package. You're part of a community, invested in you as an...FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative… more
- maurices (Midlothian, VA)
- …values. Ready to apply? We currently have an opportunity for a Retail Assistant Manager - Part -Time/Full-Time to join our team located at our Store ... in our business. What you'll do: This Assistant Store Manager ( part -time and full-time) assists in the...least 18 years of age * 1 year of customer service experience required. Supervisory experience… more
- Public Storage (Richmond, VA)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... + Auditing cash drawers and making bank deposits are part of the daily business + We help keep...exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of… more
- Capital One (Richmond, VA)
- …will also take on other projects in the digital platform space, supporting customer experience and front end platform teams. **General Responsibilities:** + ... Business Manager - Experience Platform Analytics (XPA)...central responsibility is to own and build insights from customer sentiment data: you will partner with product &… more
- Carter's/OshKosh (Midlothian, VA)
- …"Browse Jobs" in Workday to apply internally.** **Love what you do. Carter's Careers.** As a Part Time Sales Manager , you will be the first face of the brand for ... + Benefits and perks that make life better, including part -time health benefits, mental health benefits, a 30% discount...product styles, features, and benefits + Maintain a genuine customer focus on the sales floor + Foster a… more