- TEKsystems (Fredericksburg, VA)
- TekSystems is currently hiring for a FULLY REMOTE Call Center Rerpesentative! MUST HAVE: Must sit in EST states and be able to work EST hours, MUST have 2-3 ... CANDIDATES MUST BE IN EASTERN STANDARD TIMEZONE As a Customer Service Representative, you will be supporting...Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position… more
- Danaher Corporation (Dulles, VA)
- …of a small and nimble sales team that are growth experts in diagnostics, and is a fully remote role. In this role, you will have the opportunity to: + Understand ... view of all activities going on within individual accounts to ensure that the customer is provided with high quality, consistent service . Course correct and… more
- Coinbase (Washington, DC)
- …annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...a mission to provide the most trusted and value-added customer support in crypto. That mission starts with truly… more
- GovCIO (Washington, DC)
- …Support Technician to ssupport our VA Customer . This position will be fully remote within the United States. **Responsibilities** **The Connected Device & ... quality and continuity of care. Candidates must be enthusiastic about customer service , able to explain technology in user-friendly terms, and committed to… more
- Management Concepts (Tysons Corner, VA)
- …+ Support post-session wrap-up activities as needed + Why Join Management Concepts + Fully remote position + Collaborative and growing online production team + ... Online Classroom Producer ( Remote | Part-Time ) Location Tysons Corner, VA...apply. EDUCATION AND EXPERIENCE: . Bachelor's degree preferred. . Customer service or help desk experience is… more
- Red Gate Group (Springfield, VA)
- The Red Gate Group, founded in 2006, is a Service -Disabled Veteran-Owned Company based in Chantilly, VA. As an SDVOSB, the Red Gate Group has established a ... development, operational design, and technology integration. RGG delivers high-quality, customer -centric solutions around the world-from the foxhole to the highest… more
- Capital One (Washington, DC)
- …Writer - Capital One Software ( Remote ) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even ... This candidate will be responsible for creating various forms of customer -facing documentation, including user manuals, help files, system integration guides, API… more
- Fujifilm (Washington, DC)
- …from cross-functional stakeholders, including Marketing, Sales, Order Management, TAC / Customer Service , and Support Contracts translating business needs into ... + Gather needs from sales, marketing, order management, implementation, contracts and customer service for up-to-date quoting necessities and efficiencies. +… more
- Koniag Government Services (Chantilly, VA)
- …Years) + Agile Development Methodologies (2 Years) + Excellent communication, customer service and organizational skills + Must be fully fluent in MS Office ... an Appian Developer to support KPS and our government customer . This is a Remote opportunity. We...documentation based upon Agile Scrum best practices and the customer Service Delivery Model (SDM). + Supporting… more
- Sharecare (Washington, DC)
- …+ Strong relationship management skills with a passion for providing excellent customer service and creating positive experiences for caregivers and clients. ... To learn more, visit www.sharecare.com **Location:** This role is remote , except for candidates located in the Mesa, AZ...demands. + At least one year of experience in customer service , recruitment, account management, or caregiver… more
- CRC Insurance Services, Inc. (Washington, DC)
- …business to leverage CRC Benefits' capabilities to maximize revenue growth. This position is fully remote . Our teams are able to collaborate using video and ... growth strategies focused on increased sales activity, increased products per customer , and expanded understanding of CRC Benefits' specialized services. + Work… more
- Huntington Ingalls Industries (Fairfax, VA)
- …applications and proficiency in scripting. + Excellent verbal and written communication skills. + Fully remote role, unless candidate is near one of our office ... + Deep understanding of Kubernetes and its ecosystem (ie service meshes, scalability, volume management, etc.) + Experience with...be required in this position as directed by the customer . *NF We have many more additional great benefits/perks… more
- CareFirst (Fairfax, VA)
- …+ Knowledge and understanding of CRM and other client management tools. + Strong customer service orientation. + Ability to recognize, analyze, and solve a ... quickly and effectively. + Gets feedback and suggests ways to increase customer engagement. **SUPERVISORY RESPONSIBILITY:** Position does not have direct reports but… more
- Cengage Group (Washington, DC)
- …in defined discipline segments + Ensures District Leadership works collaboratively with Customer Success team to implement programs that ensures support, drives base ... or MSA renewals; drafts business terms and ensure accuracy of contracts before customer review + Manages travel distribution amongst teams and partners with VP on… more
- Pearson (Washington, DC)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,...EST. Calls often require research and follow up to fully resolve the issue. Research is aided by prior… more
- Coinbase (Washington, DC)
- …In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...Managers to define and execute a strategy for AI-driven self- service and automation, reducing contacts and improving customer… more
- Coinbase (Washington, DC)
- …product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Coinbase Concierge, you will serve… more
- Merck (Washington, DC)
- **Job Description** **Reporting to the CFA Strategy and Operations Lead, the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the ... strategic roadmap for US Commercial customer -facing applications, including the evolution of Veeva and Veeva Account Management.** **Through a deep understanding of … more
- Coinbase (Washington, DC)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... you, there's no better place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation is required throughout the… more
- GovCIO (Washington, DC)
- …providing Tier 1 support for federal clients in a 24x7 environment. This fully remote role requires strong leadership, operational oversight, and adherence to ... ITIL best practices. The manager ensures service levels are met, escalations are handled effectively, and...Management. Occasional travel may be required to meet with customer representatives. **Responsibilities** + Manage and mentor Tier 1… more