- Dunhill Professional Search (Washington, DC)
- …ITIL fundamentals around work scope and workflow in support of these normal service desk support. Help in defining the operational metrics used to track and ... role opening working with the Department of Energy! The ITSM analyst responsible for supporting information gathering, interviews and compiling the assessment… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide incident… more
- Robert Half Technology (Washington, DC)
- Description We are offering a Help Desk Analyst I role in the professional services industry, located in Washington, District of Columbia. The successful ... in the use of Active Directory. * Minimum of 1 year of experience in a Help Desk Analyst role or similar. * Strong problem-solving skills with the ability to… more
- General Dynamics Information Technology (Quantico, VA)
- …some of the world's most complex technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to join their program in ... Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Functional/Business Analyst - Help Desk - Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United ... Full Time **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client...of the current range is $54,400- $87,700. **Skills:** + Help Desk /IT Services + Knowledge Management +… more
- Robert Half Technology (Alexandria, VA)
- …Job Description: The Customer Support Agent (CSA) will represent NMFTA in providing exceptional customer service and technical support to clients and end-users. The ... CSA will identify client needs, clarify information, and resolve issues that hinder the use of NMFTA's software applications or cloud services. The primary objective is to build lasting relationships and engage clients by actively listening and working… more
- CACI International (Chantilly, VA)
- …resources o **Preferred Certifications:** o CompTia Ao CompTia ServerCompTia Network+ HDI Customer Help Desk Analyst Microsoft Office Specialist What We Can ... **You'll Bring These Qualifications:** o **1+ year of experience in Help Desk support and/or networking** o Customer service and/or support experience working… more
- CACI International (Chantilly, VA)
- …**Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance** ... or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- CACI International (Chantilly, VA)
- …storage **Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We ... Level II - Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will p rovide ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...Financials experience + Ability to provide Tier 2-3 Service Desk support + Ability to work in a fast… more
- Marriott (Washington, DC)
- …**Position Type** Management **JOB SUMMARY** As a member of the Help Desk Support organization, the Application Support Analyst provides first level hotel ... from initial contact (call or email) to resolution. The Analyst resolves many contact requests independently, escalates issues as...Works within well-established guidelines to complete routine tasks. The Help Desk operates on a 24x7x365 basis… more
- SHI (Washington, DC)
- …a friend to this job (https://careers-shi.icims.com/jobs/17137/asg-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help ... **Job Summary** The ASG Service Desk Analyst will serve as an...17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of… more
- ManTech (Herndon, VA)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team… more
- Carrington (Washington, DC)
- …our amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …resolve the question/s that the customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track progress and ... (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for...including email, chat, and phone + Experience using a Help Desk ticketing system such as Salesforce,… more
- Federal Reserve Bank (Washington, DC)
- Currency Issuance & Operations Specialist - Currency/Board Currency Desk - R024508 Primary Location : DC-Washington : Employee Status : Regular Overtime Status : ... of roles: Data Analysis and Reporting: Produce charts, graphs, and other visuals to help analyze data, including use of data analysis and presentation tools such as… more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of ... Summary:** Synteras is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau...at least five (5) years direct related experience in help desk and network support + A… more
- Marriott (Washington, DC)
- …other Marriott Products to include Business Applications, and Property Management Systems. The Help Desk operates on a 24x7x365 basis and flexibility with ... Management **JOB SUMMARY** As a member of the Service Desk Support organization, the support analyst provides...customer inquiries per department policy * Creates and updates Help Desk incident or service tickets as… more
- KeenLogic (Alexandria, VA)
- …need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests ... currently looking for a talented and self-motivated Mid Systems Analyst with the ability to work in a challenging,...experience Responsibilities include: + Assist the team with taking help desk calls, emails, and support to… more
