- Capital One (Trenton, NJ)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Trenton, NJ)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Trenton, NJ)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Trenton, NJ)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Trenton, NJ)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- MetLife (Bridgewater, NJ)
- …responsible for developing strategies to drive employee education, engagement, and retention through strategic analysis of customer data (eligible, participant, ... The Team You Will Join The National Accounts Communication and Engagement Lead (CEL) serves as a communication and enrollment expert and is responsible for the… more
- PagerDuty (Trenton, NJ)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- NTT America, Inc. (Trenton, NJ)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- ISC2 (Trenton, NJ)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- SHI (Trenton, NJ)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Integra LifeSciences (Princeton, NJ)
- …friction in the customer journey, maximize revenue realization and improve cash flow. ** Customer Service & Order Management** + Lead US customer service ... Customer Experience & Escalation Management** + Ensure consistent, high-quality customer interactions that support retention , growth, and long-term… more
- Trellix (Trenton, NJ)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Bristol Myers Squibb (Princeton, NJ)
- …Director, Customer Experience (Cx), Patient & Care Partner to lead the design and delivery of patient-centric, digital-human hybrid experiences. In this ... and strategy for connecting individuals with others who have lived experience. Lead the design and execution of programs that foster meaningful peer-to-peer… more
- Wolters Kluwer (Princeton, NJ)
- …+ Define and lead segment-specific GTM strategies, with a focus on customer acquisition, upsell, retention , and total business growth. + Create and optimize ... strategy sessions, industry events, and other to-be-defined opportunities. + Lead customer -facing sessions (eg, roadshows, partner roundtables, webinars)… more
- Oracle (Trenton, NJ)
- …Next in People Leadership** At Oracle, we're helping global organizations lead with confidence-through data, intelligence, and speed. The **People Leader Workbench** ... business & operational data. Be it to improve performance, increase retention , manage compensation, or optimize workforce skills and manage effectiveness. Now,… more
- SHI (Somerset, NJ)
- …effectively, and foster a culture of mutual respect and shared purpose. + Customer -Centric Mindset: Can lead strategic initiatives focused on improving the ... customer focus throughout the organization. + Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving… more
- SHI (Trenton, NJ)
- …improvements and proactively drive continuous improvement across the organization. + Customer -Centric Mindset: Can lead strategic initiatives focused on ... a culture of customer focus throughout the organization. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a… more
- Norstella (Trenton, NJ)
- …existing sellers. + Measurable improvements in pipeline quality, deal execution, and customer retention . Location:Remote US **Our Guiding Principles for success ... to patient needs. **Job description:** The Commercial Enablement Manager will lead the design, execution, and continuous improvement of enablement programs that… more
- SHI (Somerset, NJ)
- …software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention , and sales growth. ... strategic, data-driven, and influential Director of Sales Operations to lead and optimize all aspects of our sales operations...+ Proficiency in utilizing Customer Relationship Management (CRM)… more
- Lumen (Trenton, NJ)
- …and CCS, SaaS, and CaaS services, you will support the full customer lifecycle, including business development, accretive sales, upsell, cross-selling, life cycle, ... migration, and retention . This sales position involves daily outbound contact methods...state platforms. You must be prepared for a high-volume, customer -experience-focused work environment where knowledge, speed, accuracy, and follow-through… more