- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Robert Half Technology (Princeton, NJ)
- …auditing skills to maintain quality standards * Experience in a Call Center Customer Service environment * Excellent Customer Service skills for ... Description We are in need of a Quality Assurance Analyst to join our...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- Cardinal Health (Trenton, NJ)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Trenton, NJ)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- CVS Health (East Brunswick, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- CVS Health (Princeton, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Richboro, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Trenton, NJ)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- CVS Health (Langhorne, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Hackensack Meridian Health (Edison, NJ)
- …healthcare and serve as a leader of positive change. The **Contact Center Quality Assurance Analyst** will be responsible for coordinating and monitoring ... of 2 years previous call center experience in a customer service environment OR a current active...2 years of experience or equivalent working in a Quality Assurance department. + Experience coaching and… more
- Nestle (Bridgewater, NJ)
- …existing customers. This field based role is responsible for all facets of customer onboarding and continued customer service including equipment ... Product Compliance with NPS-owned equipment & dispensers by actively conducting routine quality assurance assessments. + Optimizing brand merchandising at the… more
- Prime Therapeutics (Trenton, NJ)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- ConvaTec (Bridgewater, NJ)
- …accurate processing of customer data, validating product orders, and conducting Quality Assurance calls to evaluate customer experience. This role ... all systems. * Eddfectively manage the Convatec inbox an Customer Experience, Quality Assurance , and...tasks as assigned. **Skills & Experience:** Required + Strong customer service skills with a demonstrated ability… more
- Cardinal Health (Trenton, NJ)
- …collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may ... data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire… more
- Amazon (Monroe Township, NJ)
- …customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps ... 10 hour shifts, starting 6:00pm \#everydaybetter Key job responsibilities * Verify medication quality assurance for all packet and bulk dispenses. * Collaborate… more
- Amazon (Monroe Township, NJ)
- …customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps ... F, 10 hour shifts starting at 7:30am Key job responsibilities * Verify medication quality assurance for all packet and bulk dispenses. * Collaborate with other… more
- Sunrise Senior Living (Marlboro, NJ)
- …with the Quality Assurance Process (QA) and essential quality service standards pertaining to enriching resident centered activities and programming ... protect the confidentiality of resident information at all times. Quality Assurance and Regulatory Compliance + Understand...and partners with community team in striving for excellent quality care and service delivery as measured… more
- Pearson (Trenton, NJ)
- …: Contribute to periodic audits of data within business systems/platforms. + **Data Quality Assurance ** : Work with the Analytics organization to ensure data ... with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. +...with SQL, Python, or Java Script + Experience with Quality Assurance Platforms/ CalabrioOne a plus +… more
- Bank of America (Pennington, NJ)
- …develops and implements process improvements to address and resolve issues + Provides quality assurance review and testing on operating key controls + Supports ... risks accordingly with a sense of urgency + Ensures quality service and effective and efficient operations...+ Innovative Thinking + Oral Communications + Prioritization + Quality Assurance **Required Qualification's :** + Role… more
- RWJBarnabas Health (Somerville, NJ)
- …the best outcome, in the most cost-effective manner. + Exhibits effective patient and customer service skills with adherence to core values and mission of ... and blood product inventory. Assistance with the preparation and collection of quality control/ assurance data reports & performance of quality audits as… more