- The Hertz Corporation (Trenton, NJ)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Trenton, NJ)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Lawyer (Basking Ridge, NJ)
- …close deals and identify upsell opportunities with their client book. Requirements + Proven work experience as a Customer Success Manager or similar role + ... to drive extended customer success. A good Customer Success Manager must have a thirst... working with brand image and promoting value through customer experience + Exceptional ability to communicate… more
- Coinbase (Trenton, NJ)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- SHI (Somerset, NJ)
- …for an experienced senior product marketing manager to drive awareness and customer experience for its Cloud and Data Center Solutions. This "hands-on" role ... with market knowledge and targeted content. + Conducting Voice of the Customer activities and collaborating with SHI's Cloud and Data Center solutions, services,… more
- Bridgestone Americas (East Brunswick, NJ)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- Capital One (Trenton, NJ)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Trenton, NJ)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Trenton, NJ)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Trenton, NJ)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Bristol Myers Squibb (Princeton, NJ)
- …assessment, solution design and modeling capability relating to International Markets customer experience and engagement across the portfolio, to drive ... learning to understand and predict next best actions to improve International Markets based customer experience and engagement using a variety of data sources to… more
- Dodge Construction Network (Trenton, NJ)
- Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager . This role is a key member of our Go-To-Market organization, focused on ... is a full-time position and reports directly to the Manager , Customer Success. **_Preferred Location_** This is...Experience , Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer … more
- Goodwill Industries of Southern New Jersey and Phi (Ewing, NJ)
- Salary Range $18.25 - $22.25 Hourly Description The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and ... obtaining set sales goals. The Customer Service Manager directs all aspects relating...+ Make Sound and Timely Decisions Using knowledge and experience to make sound decisions that will impact business… more
- RELX INC (Trenton, NJ)
- …Customer Success Manager I, Clinical Solutions Do you have experience with operational customer support and implementing or supporting software solutions? ... your ideas and creativity are valued? About the RoleThe Customer Success Manager I (CSM) is the...teams to address needs, deliver value, and guide the customer experience from adoption through renewal. About… more
- UKG (Trenton, NJ)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Trenton, NJ)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Trenton, NJ)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Integra LifeSciences (Princeton, NJ)
- …conversion trends; translate insights into corrective actions and process improvements. ** Customer Experience & Escalation Management** + Ensure consistent, ... patient outcomes and set new standards of care. The Manager , Customer Service is accountable for ...Integrate customer insights into continuous improvement and Customer Experience roadmaps. **Operational Performance & Continuous… more
- Deloitte (Princeton, NJ)
- OMS/Connected Customer Solution Architect Manager We are a team of strategic advisors, architects, and implementers who drive business transformations. Our ... and create greater supply network synergy and value. The Work You'll DoAs a Manager you will work in a collaborative and diverse team environment providing many… more
- Philips (New Brunswick, NJ)
- …solutions, capital equipment installation and systems integration. You will ensure a stellar customer experience guided by the statement of work. + Coordinating, ... (S&SD) business. **Your role:** + Your role as a Customer Project Manager (CPM) will be to...if:** + You've acquired a minimum 5 years of experience in Project Management and IT Integration within a… more