- SHI (Trenton, NJ)
- …with other systems. * Familiarity with ITIL v4 framework and its application in service management . * 5+ years of experience in configuring and customizing ... design principles and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release,...modules + ITSM all modules through to ITSM Professional + CMDB and Vendor Portfolio Management… more
- Capgemini (Bridgewater, NJ)
- **Job Title** : Senior Service Management Consultant - UX/UI Design **Location** : Chicago, IL; Atlanta, GA; New York, NY; New Jersey near NY; Houston, TX; ... Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - UX/UI Design_ **Location:** _IL-Chicago_… more
- CompuCom (Trenton, NJ)
- …deep expertise in ServiceNow Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** ... modules like ITSM , ITOM, CMDB, SecOps, and custom applications. + Lead ServiceNow roadmap development and help define governance for platform usage. + Partner… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- …+ IT Service Management Develop, implement, and maintain IT service management ( ITSM ) frameworks and processes, ensuring alignment with best ... management processes, ensuring consistent, effective responses to IT service needs and minimizing disruption. + Process Improvement and Optimization Identify… more
- Verint Systems, Inc. (Trenton, NJ)
- …+ Lead the execution and evolution of the Problem Management practice across Cloud Operations + Identify recurring and pervasive issues through ... within Verint's Cloud Operations team, you will be a key driver of service reliability and continuous improvement. This role is central to identifying, analyzing,… more
- Regeneron Pharmaceuticals (Basking Ridge, NJ)
- …architecture, including knowledge of various authentication systems. Strong background in IT service management with an emphasis on security. Advanced knowledge ... the ServiceNow Security domain, particularly in Vulnerability Response, Integrated Risk Management (IRM), and Security Operations (SecOps). You will be an integral… more
- SHI (Somerset, NJ)
- …security. + Experience in ITIL methodologies and practical experience with IT Service Management processes, such as Incident, Problem, Change, Release, ... coach others to improve their communication skills. + Change Management : Can lead and model exceptional change...Knowledge, and Service Catalog management . **Other Requirements** + Previous… more
- Ensono (Trenton, NJ)
- …you will see the value in our associates. Coach, mentor and leverage our talent management processes to effectively lead managers, build your talent and create a ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- SHI (Trenton, NJ)
- …ensure alignment with client needs and business objectives **Solution Development** + Lead architectural design for ServiceNow solutions across ITSM , ITOM, ... Summary** We are seeking a Senior Solutions Architect to lead the design of innovative ServiceNow solutions that align...position with Home Office setup as determined by SHI management . _Required Skills:_ _ _ + Proven experience in… more
- Deloitte (Princeton, NJ)
- …by applying industry-leading practices and ServiceNow capabilities to enhance cyber risk management and service delivery. + Serve as a trusted advisor ... a pivotal role in advancing Deloitte's Cyber Strategy Technology Risk & Solution Management . In this role, you will leverage your expertise in cyber strategy,… more
- Kyndryl (Trenton, NJ)
- …new and existing Kyndryl clientele, focusing on enhancing client HR, IT service management , collaboration, contact center, and employee experience functions ... for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management , People:** + Lead by example; Fostering a culture of… more
- SHI (Trenton, NJ)
- …+ 3+ years of experience in business process analysis, preferably in IT service management + ServiceNow certification (Certified System Administrator or higher) ... and mentor others in effective communication. + Adaptability: Can lead others through change, help teams adapt to new...preferred + Strong understanding of ITIL framework and IT service management principles + Experience with process… more
- MetLife (Bridgewater, NJ)
- …Manage the container platform ecosystem (installation, upgrade, patching, monitoring) * Reliability Management mindset / Troubleshooting * Takes lead role in ... Servicing DevOps agile team. Must align with Agile methodology, understand the ITSM process, operations data, and real-time visibility requirements, and how each… more
- NTT DATA North America (Warren, NJ)
- …root causes of issues, evaluate solutions, and implement effective changes. + IT Service Management ( ITSM ): Have experience operating within an ITIL-based ... established service level agreements (SLAs). + Incident and Problem Management : Actively participate in incident resolution, from initial identification to … more
- Lincoln Financial (Trenton, NJ)
- …on securing Active Directory for the future. _Nice to Haves (Preferred):_ + Service -Now experience ( ITSM , CMDB, Workflow) + Knowledge of Splunk utilization and ... Groups) Active Directory, Active Directory Certificate Services, and Forest-Domain-Trust management . This role will have exposure working with application and… more
- CVS Health (Trenton, NJ)
- …team of data scientists, ML engineers, and MLOps professionals. + In-depth knowledge of IT service management ( ITSM ), AI for IT operations (AI Ops), and Site ... as a standalone business unit with comprehensive reporting. **Team Management and Development:** + Lead and mentor a team of data scientists, machine learning… more
- Ensono (Trenton, NJ)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... Digital Services including Application Development + Application Managed Services and ITSM **Solution Development:** + Participates in the development of both… more