- TEKsystems (Minneapolis, MN)
- … support , outlook, ticketing system, customer service oriented, Technical support , Customer service , Help desk support , Windows 10, Desktop, ... Description Provide Help Desk support by being point of...timely manner; works with internal IT team or external technical support as needed for resolution of… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …& deploy the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 ... The Tier 2 Technical Support Operations Analyst will be...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- GovCIO (St. Paul, MN)
- …school diploma required; Associate's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I... Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to… more
- Cognizant (St. Paul, MN)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- Cayuse Holdings (St. Paul, MN)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within … more
- TEKsystems (St. Paul, MN)
- …passwords for our users and if necessary escalating the user to the next level of service desk support utilizing remote control of the customer's desktop to ... 8am-4:30pm - they will be off Wed/Thu/Fri) The Service Desk Specialist Associate is responsible for providing Technical support to IT users by resetting… more
- Cayuse Holdings (St. Paul, MN)
- **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay ... Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer ...of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and… more
- CompuCom (St. Paul, MN)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... and industries. They are the first point of contact for all service requests needing support for technical /IT issues involving desktop, laptop or network… more
- GovCIO (St. Paul, MN)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be required ... resolution to end-user issues or questions. The incumbent will provide operational and technical support to resolve application, functional and technical … more
- Lumen (St. Paul, MN)
- …us as we digitally connect the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support to the CS ... and portal adoption (leveraging on-demand videos and tutorials) as well as service / technical issue resolution. + Escalates issues appropriately and knows when… more
- Target (Minneapolis, MN)
- …time due to business needs._ **About You** + 1-2 years of relevant technical support experience (for example, service desk /help desk , desktop ... drive durable fixes and continuous improvement. **Key Responsibilities** + Provide high-level technical support to end users daily, delivering rapid, safe… more
- Xerox (St. Paul, MN)
- … workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained ... they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues, maintaining clear and… more
- Minnesota State (Inver Grove Heights, MN)
- …on the specified Closing Date (if designated).** **Working Title:** Customer Service Specialist, Intermediate - Admissions Support Specialist **Institution:** ... Both Inver Hills Community College (http://www.inverhills.edu/about/beyond-the-yellow-ribbon-company/) and Dakota County Technical College (http://www.dctc.edu/ support -services/military-veteran-services/) are recognized as a… more
- Amentum (Minneapolis, MN)
- …attention to detail and follow-through, you will provide Tier 2 IT help desk support , assisting with hardware and software troubleshooting and providing video ... great addition to our team. In addition to your technical experience, you also have exceptional customer service...Degree, and at least 1 year of IT help desk support experience + Or High school… more
- GovCIO (St. Paul, MN)
- …reporting. + Customer Experience: + Provide a professional, empathetic, and patient-focused service . + Escalate potential risks or recurring technical concerns ... High school diploma or equivalent required. + Associate degree or equivalent technical /customer service experience preferred. Experience & Skills: + Strong… more
- GovCIO (St. Paul, MN)
- …of our EPA ESSET team, providing team leadership, application support activities, and service desk support for the EPA Next Generation Grant System ... end-users + Oversees training and performance of NGGS Application Support / service desk staff...orally with the project team and the client about technical and end user issues + Support … more
- Capital One (Bloomington, MN)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Senior Platform Engineer (Network Support ) Do you love building and pioneering in...through phone, hardware and software and help users engage technical resources to resolve (Help Desk ). +… more
- Fairview Health Services (St. Paul, MN)
- **Job Overview** This role oversees Fairview's Contract Lifecycle Management support services, including analytics, help- desk triage, user training, maintenance, ... Develop, implement, and oversee the Contract Lifecycle Management (CLM) Customer Support Center, including analytics, help- desk triage, user training,… more
- Datavant (St. Paul, MN)
- …operational oversight for all end-user services functions, including desktop operations, onsite support , service desk governance, and global managed services ... support models, endpoint management, desktop engineering, and onsite technical operations. + Experience governing managed service providers, including… more