- Trustmark (Providence, RI)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. **Key ... Accountabilities:** + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues,… more
- Cardinal Health (Providence, RI)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II , Customer Service Operations processes orders ... in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Liberty Utilities (Fall River, MA)
- Key Account Representative II LU Service Corp. Fall...with a trusted contact versus going into the + call center . + Represent and advocate for ... the goal outcome and how we achieve it.** **Purpose** The BCD Account Representative II initiates, develops and maintains superior business and consulting… more
- Cardinal Health (Providence, RI)
- …in problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II , Customer Service Operations is responsible for ... experience, preferred + 1-3 years of customer service experience in a call center environment, preferred + Fluent in English and Spanish (able to communicate… more
- WM (Foxborough, MA)
- …Attend 7 weeks of Virtual Training!** **Remote Position: Must live 50 miles within a WM Call Center site near the following states: AZ, AL, TN, TX, WI, IL, MA, ... + Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and… more
- Bank of America (Riverside, RI)
- Client Services Representative II - Preferred Deposits - 2nd Shift - East Providence, RI Riverside, Rhode Island **To proceed with your application, you must be ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Riverside/Client-Services- Representative - II Preferred-Deposits 2nd-Shift East-Providence--RI\_25046176) **Job Description:** At… more
- CVS Health (Woonsocket, RI)
- …you will do** + Work in a high volume, production oriented, time sensitive Call Center environment. + Assist customers on the phone to provide Prescription ... the Cumberland, RI office. + 1 to 2 years of experience working in a Call Center or Customer Service Environment where a high degree of accuracy and attention to… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …experience; requirements development, programming, software testing, technical writing, customer call support (Help Desk). **Other Job Specific Skills** + Knowledge ... of CMMI Level II /III, IEEE or other software development standards, SDLC Methodologies,...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more