- WM (Foxborough, MA)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... **Remote Position: Must live 50 miles within a WM Call Center site near the following states:...Spanish is a plus!** I. Job Summary As a customer service representative (CSR), you will interact… more
- Penske Automotive (Warwick, RI)
- …is looking for a motivated Customer Service Supervisor to join our call center and help deliver extraordinary customer service experiences.** ... the following but not limited to:** + Provide consistently outstanding quality service to internal and external customers by setting the initial impression of… more
- Cardinal Health (Providence, RI)
- …Diploma, GED, or equivalent work experience, preferred + 1-3 years of customer service experience in a call center environment, preferred + Fluent in ... **_What Customer Service Operations contributes to Cardinal...service to resolve member issues on the first call whenever possible. + Escalate complex issues via email… more
- Highmark Health (Providence, RI)
- …sits within the Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the ... **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring...in supervisory position + 3 years of experience in customer service and/or health industry environment **Preferred**… more
- Sharecare (Providence, RI)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …when required. **Required Qualifications** + High School Diploma or GED. + Minimum 2 years call center customer service experience. + Minimum 1 years ... The Senior Customer Service representative is responsible for...call volumes. + Responsible for providing support to customer service representatives (CSRs) on weekends, when… more
- Penske Automotive (Warwick, RI)
- We are currently seeking a **Bilingual Call Center Customer Service Representative** to join our Team! Hourly pay for this position is $21 per hour with ... a people-oriented business that is committed to providing superior levels of customer service . While our success and growth are dependent on many factors, first… more
- CVS Health (Woonsocket, RI)
- …Qualifications** **Education** + At least 2 years of experience in customer service , healthcare and/or a call center + Demonstrated organizational ... Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members + Builds a trusting, empathetic relationship with our members… more
- Humana (Providence, RI)
- …Network, voice and telecom services + Network infrastructure hardware and related services + Call center and customer engagement platforms + UCaaS (Unified ... The IT Vendor Management Lead - Network, Telecom & Call Center Platforms is responsible for managing...and partners with Network Engineering, Voice Engineering, Infrastructure, and Customer Service leadership to optimize spending and… more
- MetLife (Warwick, RI)
- … Customer Care Supervisor ensures that the service team offers a customer -centric experience on every call that is consistent with GCS values and ... continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service...a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and… more
- Trustmark (Providence, RI)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. ... **About the role** Responsible for responding to high volume of inbound client/ customer requests and inquiries by providing information, processing basic customer… more
- South County Hospital (Wakefield, RI)
- …Minimum Qualifications: Upbeat, positive person who enjoys helping others with superb customer service , teamwork, and conflict resolution skills; basic knowledge ... patient safety by The Leapfrog Group. Having celebrated over 100 years of service to southern Rhode Island, South County Health offers an exceptional opportunity to… more
- Enviri Corporation (Providence, RI)
- …supervising on-site and remote Technicians. Act as the liaison between customer service , operations and the support team. **Primary Responsibilities:** ... comments as required. + Maintain a high standard of customer service as measured by key metrics...system, Clean Earth offers the following alternate application procedure: Call toll free ### and leave your name, phone… more
- Liberty Utilities (Fall River, MA)
- Manager, Vendor & Workforce Management (Utility Contact Center )) LU Service Corp. Joplin, MO, US, 64804Joplin, MO, US, 64801Massena, NY, US, 13662Fall River, MA, ... in electric, gas, or combination operations. + Knowledge of regulatory reporting, call quality compliance, and customer satisfaction drivers. + Lean Six… more
- Brown University (Providence, RI)
- …with OIT and Facilities on environmental and systems improvements Major Responsibility: Customer Service and Stakeholder Engagement (5%) Supporting Actions: . ... Department of Public Safety, the Manager will lead the Public Safety Communications Center . The Manager, Public Safety Communications Center , is responsible for… more
- Oracle (Providence, RI)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...is used and monitored by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and… more
- Oracle (Providence, RI)
- …of enterprise servers and cabling infrastructure. + Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + ... Rack and stack of data center equipment, including but not limited to servers, networking...after shift to the next team member(s). + Provide on- call emergency support at pre-determined times. + Participate and… more
- CVS Health (Woonsocket, RI)
- …Cumberland, RI office. + 1 to 2 years of experience working in a Call Center or Customer Service Environment where a high degree of accuracy and ... and prescriber prescription records. This position will handle incoming customer inquiries by phone, fax and email in a...Work in a high volume, production oriented, time sensitive Call Center environment. + Assist customers on… more
- Walgreens (Mansfield, MA)
- …in a retail, fulfillment or call centerenvironment. + Experience providing customer service to internal and external customers, including meeting quality and ... Sign On Bonus **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 44 CABOT BLVD,MANSFIELD,MA… more
- Oracle (Providence, RI)
- **Job Description** **Oracle Cloud Infrastructure** **Schedule to cover 24/7 data center operations.** Oracle Cloud Infrastructure (OCI) has an excellent opportunity ... is used and supervised by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and...Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events… more