- GAP Solutions Inc (San Juan, PR)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... necessary to augment federal staff. **Position Objective:** The Deputy Program Manager (DPM) will support the ...overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as… more
- GAP Solutions Inc (San Juan, PR)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... as necessary to augment federal staff. **Position Objective:** The Program Manager (PM) will serve as the...and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible… more
- Oriental Bank (San Juan, PR)
- The Manager , Remote Network ( Call Center Concierge) is responsible for the oversight of the Concierge team. Ensure the team serves high-end customers with a ... services company or related work of management required. Supervisory experience in call center environment is highly-desirable. + Minimum education and… more
- General Motors (San Juan, PR)
- …and across our 1st party apps and branded websites. **About the Role** Design Program Manager are responsible for enabling the operational frameworks of the GM ... candidate is expected to report to **GM Global Technical Center or** **Sunnyvale Technical Center ** or **Austin...Program Management, Marketing and Brand Studios, our Design Program Manager ensure seamless collaboration and successful… more
- Fresenius Medical Center (Hato Rey, PR)
- …credentialed physician. Communicate problems or concerns to the Inpatient Program Manager , appropriately credentialed physician, patient hospital primary ... unusual incidents, information, complaints, or problems to the inpatient manager and other parties per the Adverse Event Report...the Adverse Event Report requirements. May be assigned to in- center patient care on an as needed basis +… more
- AbbVie (San Juan, PR)
- …support. PSP operations includes but not limited to vendor management, call center operations, promotional materials development, information technology ... Relations Organization, Commercial Directors, Training, OEC, Legal, Medical, Regulatory External: Call Center , technology, privacy and creative Third Party… more
- Otsuka America Pharmaceutical Inc. (San Juan, PR)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... forecast with key vendors / suppliers. Working closely with program / project manager , product development, new...please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Cardinal Health (San Juan, PR)
- …or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred + Strong ... abandonment rate, Service Level, After Call Survey and First Call Resolution + Responsible for testing/solutioning/approving program changes including those… more
- Sharecare (San Juan, PR)
- …that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client's population. The Health ... A Health Coach is supervised by an Operations Coach Manager . **Essential Job Functions:** Participating in the following types...outbound)- contacting eligible participants to inform them of the program offering and enroll them in the program… more
- WM (San Juan, PR)
- …Works to meet or exceed service and operational goals established for the call center , including productivity, quality, and timeliness goals. + Collaborate with ... to the company and customer, with approval by account manager . + Work with other supervisors/managers to coordinate services...company match + Life Insurance + Employee Stock Purchase Program + Employee Discount Programs If this sounds like… more
- Cayuse Holdings (San Juan, PR)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term… more