- Lockheed Martin (PR)
- …\- Gather and document business requirements from stakeholders for ITSM process improvements and ServiceNow configuration \- Establish and lead ... Familiarity with AI, specifically ServiceNow Now Assist \- ServiceNow certifications \( ITSM , Administration, or Business Analyst\) \- Experience with… more
- Lockheed Martin (PR)
- …data imports \- Troubleshoot and resolve technical issues with ServiceNow and ITSM software solutions with the guidance of senior engineers \- Collaborate ... ServiceNow configuration, customization, and development\. \- Strong understanding of ServiceNow ITSM processes, including incident, problem, change, and… more