- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- …being used. **Responsibilities** + Provide on-site desktop support as needed, provides general help desk support for User Assistance + Provide phone ... **Overview** SENIOR CUSTOMER TECHNICAL SUPPORT SPECIALIST ( HELP DESK )...a timely manner. Interacts with appropriate technical, professional or service personnel to resolve continuing problems and to ensure… more
- General Dynamics Information Technology (Quantico, VA)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT Help Desk ,Remedy Help ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk… more
- V2X (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer ... more years of experience working in an enterprise IT Service Desk or Help ...in the following Information Technology Infrastructure Library (ITIL) modules: Service Operation, Operational Support and Analysis, and/or… more
- V2X (Springfield, VA)
- …+ Experience + Shall have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing ... respect, responsibility, and professionalism. We are hiring a great opportunity for a Service Desk Specialist - Top Secret clearance. This position will be… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …database management, and operating system administration. + Assist in help desk operations and provide excellent customer-facing support . + Develop and ... We are currently seeking a highly skilled and versatile Service Desk Deputy Lead to join our...System Administration (Linux/Unix preferred, Windows experience also valuable) + Help Desk Customer Support +… more
- TEKsystems (Fort Belvoir, VA)
- …experience, Security+/8570 compliant certification and TS/SCI clearance required for this opportunity. Skills: Help desk , Service desk , Windows, desktop ... hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests o Provides...Top Skills Details: Help desk , Service desk ,Windows,desktop Additional Skills &… more
- ASM Research, An Accenture Federal Services Company (Lorton, VA)
- …0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations experience. + ... the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to improve… more
- Leidos (Indian Head, MD)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... Services team. The candidate will be responsible for direct desk -side support to the customer, troubleshooting and...with HP Service Manager, Remedy, or similar Service / Help Desk ticket management software… more
- Oneida Technical Solutions (Fort Belvoir, VA)
- …customer satisfaction. + Assign tickets that are out of scope to the appropriate Service Desk or other teams. + Allocate tickets to technicians at designated ... Now profile issues. + Submit modification requests for Service Now Support Groups as needed. +...+ Submit and monitor initial IT requests to the Help Desk . + Balance user requirements, available… more
- Chenega Corporation (Lorton, VA)
- …+ Logistics support experience a plus. + Extensive experience in a general help desk or customer service position desired. + Knowledge of Non-Intrusion ... take your career to the next level! The **Maintenance Service Representative** will support Maintenance and Repair...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- NANA Regional Corporation (Fredericksburg, VA)
- …equivalent specialized experience. + Must have at least five (5) years direct related experience in help desk and network support . + A minimum of three (3) ... will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- …computer hardware, software and peripheral equipment. + Log, monitor and track all IT Help Desk request from personnel and follow up on completed task utilizing ... **Overview** DESKTOP SUPPORT /COMPUTER SPECIALIST: (VDEPT) Bowhead has a job opening...users of a specific organization at the V Department Service Center in Dahlgren, VA. **Responsibilities** + Assist/guide personnel… more
- Chenega Corporation (Stafford, VA)
- …**Responsibilities** + Receive customer Help Desk phone calls and service requests for support . + Provide direct production support services ... their business. The **Helpdesk Specialist, Mid** provides superior customer service and acts as the first line for fielding...and user issues in a timely and professional manner. Help desk support works with… more
- SMX (Quantico, VA)
- …myriad of Government and civilian organizations to provide the following: + Certificate issuance/Revocation + Help Desk Support + CAC Pin Reset Support + ... work environment and serves as the only PKI Enterprise help desk in the USMC providing professional...desk in the USMC providing professional and courteous support to customers located throughout the world to include… more
- Gemini 3 Group (Quantico, VA)
- …all WTBn devices using SharePoint while conducting verification of all items. + Provide help desk support for all WTBn personnel; troubleshoot computer ... G3G strives to provide superior quality and unparalleled customer service in all aspects of our business. We believe...support experience + Experience in network management and help desk support Knowledge/Skills/Abilities: +… more
- Chenega Corporation (Fort Belvoir, VA)
- …to ensure customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + ... C-CHR-24-049 TheRemedy Queue Manager willmonitor the performance of AITP Service Level Agreements (SLAs) and ensure incidents and ...functions. + Submit all initial IT requests to the Help Desk and monitor the progress of… more
- Chenega Corporation (Lorton, VA)
- …or GED equivalent + Associate degree preferred + 2+ years experience in a general help desk or customer service role, preferably in a maintenance environment ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join...Dispatch Coordinator** receives, records, and distributes work orders to service crews upon customers' requests for service .… more
- CACI International (Springfield, VA)
- …+ Responsible for collection of incident information through customer conversation, and self- service support tools. + Tracks incidents and requests from ... products and/or infrastructure components. Communicates promptly on progress. + Engages other service desk resources or appropriate service resources to… more
- H&R Block (Quantico, VA)
- …in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also ... Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to...committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and… more