- General Dynamics Information Technology (Quantico, VA)
- …the world's most complex technical challenges. The Navy **NCIS** team is searching for **Help Desk Analyst - Tier I** to join their program in **Quantico, VA** . ... Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk **Certifications:**… more
- SMX (Quantico, VA)
- …documentation, guidance and instruction to the Tier 1 and Tier II service desk for handling standard Messaging related incidents, work orders and ... in the management, maintenance, and problem resolution + Resolve Tier III messaging tickets + Configure Antivirus products and...inputs into the knowledge management system repository to the service desk for handling standard Message related… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with...mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable… more
- System One (Stafford, VA)
- Service Desk (Part-Time - Tue-Sat 7 am - 11...independently and in a team environment * 3+ years of Tier 1 support and capabilities or similar * Desired ... to Both C2C and W2 options Position Type: Multiyear Contract Summary The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise.… more
- M. C. Dean (Springfield, VA)
- …system issues for physical security systems and networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation ... not limited to:** + Manage physical security system support to meet service level agreements + Analyze physical security system performance and recommend… more