- Wells Fargo (Phoenix, AZ)
- **About this role:** Wells Fargo is seeking an ** Escalations Associate Manager ** to assist in leading a team of Customer Advocacy Support Team (CAST) ... employees in Unsecured Lending Operations (ULO), an off-phone account maintenance and servicing team supporting ULO Customer Service and Complaints. Learn more about the career areas and lines of business at wellsfargojobs.com. **In this role, you will:** +… more
- Chewy (Phoenix, AZ)
- **Our Opportunity:** Chewy is hiring an ** Associate Director Program Manager ** to own our **Returns Abuse program** within the Refunds, Replacements, and ... agent workflow governance, refund gating logic (sendbacks, holds), and abuse escalations - all while preserving a world-class customer experience. Youʼll partner… more
- Capital One (Phoenix, AZ)
- Assistant Relationship Manager As a member of the Dealer Sales Pod, the ARM is responsible to leverage the Sales System & Protocol to ensure the overall interaction ... by: Serving as the main point of contact for dealer customer service escalations Providing high touch concierge service Developing a deep understanding of our… more
- Capital One (Phoenix, AZ)
- …being a strategic thinker strike a chord with you? Look no further; a Relationship Manager Associate at Capital One is the opportunity for both! This role will ... Relationship Manager Are you a natural born people person...a month as needed to cover dealer inquiries and escalations with Tuesday, Wednesday or Thursday off + In… more
- Capital One (Phoenix, AZ)
- Inside Sales Manager - Phoenix Are you a strategic leader who enjoys nurturing strong relationships among your team? Would you like to make an impact in the ... Relationship Management field? An Inside Sales Manager at Capital One leads, manages, and motivates a small team of Relationship Managers (Credit Buyers) by guiding… more
- CenterWell (Phoenix, AZ)
- …coordination efforts to other members of the team, and handle clinical escalations as indicated. This role requires an understanding of how socio-economic stressors ... (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart… more
- DriveTime (Tempe, AZ)
- …will oversee the end-to-end management of IT support requests, incidents and escalations ensuring service levels and response times meet or exceed expectations. Your ... Service Level Agreements (SLAs). Lead the team through complex troubleshooting and escalations as needed. + Enhance Security and Compliance: Partner closely with… more
- Philips (Phoenix, AZ)
- …(FSE) related to: new product introduction, transfer of knowledge, assigned service escalations , and remote support. **Your role:** + Ensures Field Service Engineers ... the repair; has crucial conversations with FSEs and/or Regional Service Manager (RSM) when warranted. + Provides leadership, training, and technical assistance… more
- MUFG (Tempe, AZ)
- …risk assessments and scenario analysis and assist on issue oversight and escalations . + Monitor and analyze risk trends to proactively mitigate potential issues. ... Microsoft Certified: Cybersecurity Architect Expert or Azure Security Engineer Associate and other related certificates such as Certified Information System… more
- WM (Phoenix, AZ)
- …skills. + Resolves challenging customer requests and collaborate with the Inside Sales Manager to resolve all customer escalations or issues. + Communicate ... **I. Job Summary** The Account Associate I (IAM - TEAM) generates shareholder value by using a consultative retention based selling approach for Small/Medium… more
- Prime Therapeutics (Phoenix, AZ)
- …position is responsible for status reports, resolving issues and client escalations . Will assist with resource allocations and implementation activities and will ... escalate to the manager any issues theycannot resolve. Will remain up to...in an accounting environment, accounts receivable and/or invoicing. + Associate 's degree in Accounting or Finance. + Will accept… more