- World Wide Technology (Boston, MA)
- …happen for its customers, partners and communities. **What will you be doing?** The Client Manager will sell broad technical services, solutions and products to ... through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, World Wide Technology (WWT)… more
- Boston University (Boston, MA)
- ** CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center ** **Job Description** ** CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center ** **Category** Charles River ... clients, demonstrating technical expertise to assess needs and implement solutions . You are one that values the client...to update and improve business processes using Information Technology solutions . You may be required on call … more
- City National Bank (Boston, MA)
- …of mortgage servicing experience in a senior capacity * 5 years of Call center experience or of experience handling complaints, escalations, requests verbally ... small size and broad scope allow us to customize solutions tailored to clients' specific needs to encompass all...in developing a business plan and delivering against a client service model * Be on call … more
- Oracle (Boston, MA)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...both verbal and written communication mediums. + Experience taking on- call shifts and ability to respond to critical events… more
- Jacobs (Boston, MA)
- …pursuits. * Collaborate with sales teams to secure complex, high-value data center projects. * Participate in client workshops, proposal development, and ... strategic planning to shape winning solutions . * Support business strategy through thought leadership, technical...Environment * Primarily office-based with occasional travel to data center sites and client locations. * Travel… more
- Oracle (Boston, MA)
- …enterprise servers and cabling infrastructure. + Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + Rack ... and stack of data center equipment, including but not limited to servers, networking...after shift to the next team member(s). + Provide on- call emergency support at pre-determined times. + Participate and… more
- Oracle (Boston, MA)
- …for your site. + Procurement and Inventory: Receive, track, and ship data center equipment as needed. + Work collaboratively with partner and cross-functional teams ... within your data center . + Provide technical guidance to vendors and foster...Strong verbal and written communication skills. + Experience assisting on- call technicians and ability to respond to critical events… more
- Manulife (Boston, MA)
- …AWS functionality across the company's contact centers. This includes updates to call routing, Lex Bot continuous tuning, implementing enhancements as well as ... or changes. You will work closely with segment contact center , IT, and operations teams to coordinate business requirements...and monitor issues and risks. Own progress and Senior Client reporting; providing a well-rounded and objective view of… more
- Oracle (Boston, MA)
- **Job Description** **Oracle Cloud Infrastructure** **Schedule to cover 24/7 data center operations.** Oracle Cloud Infrastructure (OCI) has an excellent opportunity ... management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. +… more
- Oracle (Boston, MA)
- …management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. + ... testing of cables, Cooling and Electrical systems concepts inside the data center We will ensure that individuals with disabilities are provided reasonable… more
- City Wide Facility Solutions (West Newton, MA)
- …diploma, college degree preferred but not necessary. + 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly ... leading management company in the building maintenance industry, providing solutions to a wide range of issues clients face...(CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call , and… more
- Zones, LLC (Boston, MA)
- …Associate's degree in computer related field AND/OR 2 years in a customer support or call center like environment. + Ability to learn and become knowledgeable of ... Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be...fast-paced but fun work environment. + Promote teamwork and call center success + Must have an… more
- RxBenefits (Boston, MA)
- …degree Education or equivalent work experience. + 1-2 years of proven experience as call center supervisor or similar leadership position + Experience in a ... member escalations and overrides and phone support during high call volumes. The Quality Excellence Team Lead will work...contact center environment in a Quality role + Experience gathering,… more
- Oracle (Boston, MA)
- …worldwide. We design and operate resilient, scalable, and privacy-aware physical security solutions in close partnership with Real Estate & Facilities, Oracle Cloud ... Infrastructure, Data Center Engineering, Legal/Privacy, Procurement, and Regional Security Operations. **Responsibilities** + Daily Responsibilities + Lead incident… more
- Optiv (Boston, MA)
- …will be responsible for creation of procedures, implementation of processes and solutions across internal and client environments. Experience with SIEM/SOAR and ... degree or equivalent training with experience working in a Security Operations Center , Managed Security, or client network environment. + Understanding of… more
- CDM Smith (Boston, MA)
- … presentations under senior supervision. * Traveling to project sites for client meetings, supporting on- call /as-needed contracts, and start-up of control ... system operation. The successful candidate will be enthusiastic about building client relationships, mentoring junior level staff and delivering quality technical… more
- Public Consulting Group (Boston, MA)
- …or corporate environment required; Experience with MS Office suite required; Application, Call Center / Client Service Experience strongly desired. **Working ... Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human… more
- Oracle (Boston, MA)
- …unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence! Our products and services enable US Federal ... by all levels! As a part of the Federal Client Operations Team, you will manage and maintain multiple...as needed and allowed by local regulations to support on- call * Experience with Kubernetes as a service and… more
- Evolent (Boston, MA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... will be working directly with one of Evolent's largest client and leading a group of individuals who oversee...broad-based Health Plan experience + Ability to find creative solutions in an ever-changing and growing environment + Demonstrated… more
- Oracle (Boston, MA)
- …unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence. As a Senior Principal Site Reliability DevOps ... do + Own the full service lifecycle: design, implementation, deployment, on- call , and continuous improvement-maintaining high code and reliability standards. +… more