- Compass Group, North America (Boston, MA)
- …for customers, staff and visitors. Essential Duties and Responsibilities Provides quality customer service by providing one‑on‑one attention to detail. Oversees ... COFFEE UNIT LEAD Location: Capital One Cafe - 711 Boylston...portion control. Helps plan menus. Ensures timely, efficient meal service ; supervises serving of meals. Responds to customer… more
- Transdev (Readville, MA)
- …Excellent written and oral communication skills; excellent presentation skills. Excellent customer service and interpersonal skills. Proficiency with Microsoft ... security programs; works with the team to respond to customer complaints; ensures that services are safe and secure;...possess good judgment and discretion. Must possess ability to lead and motivate others. Must be able to retrieve,… more
- Citizens (Boston, MA)
- …identity solutions into platforms and services. Engage with operations teams to support customer service and issue resolution related to identity and access. Act ... We are seeking a visionary and execution-focused Head of Customer Identity and Authentication to lead the...local communities. When you join our team, you are part of a supportive and collaborative workforce, with access… more
- OnRamp Technology, Inc. (Boston, MA)
- …collaborate closely across all company functions to ensure cross‑functional alignment with customer needs and business goals. Responsibilities * Lead all aspects ... and any service requirements resulting from those requirements * Communicate customer needs and issues, as well as internal initiatives to relevant internal and… more
- EY (Boston, MA)
- …manager across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) ... - HR Service Delivery ServiceNow Certified Implementation Specialist - Customer Service Management ServiceNow Certified Implementation Specialist - Field … more
- Ernst & Young Oman (Boston, MA)
- …manager across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) ... - HR Service Delivery ServiceNow Certified Implementation Specialist - Customer Service Management ServiceNow Certified Implementation Specialist - Field … more
- PTC (Boston, MA)
- …programs. They also serve as the voice of the field, feeding insights from customer engagements back into PTC's product and service roadmaps to drive continuous ... Role Overview PTC is seeking an experienced Enterprise Architect to lead the design, implementation, and transformation of large-scale PLM-ERP-MES integrations… more
- Alkermes (Boston, MA)
- …and programs to ensure the successful commercialization of ARISTADA and ARISTADA INITIO, part of the Alkermes Psychiatry Franchise. The Senior Director will serve as ... the marketing lead for ARISTADA, driving brand positioning and messaging and...leadership, contributing to long‑term planning and commercial model design. Customer Insights & Brand Development Own the development of… more
- Blink - Employee Experience Platform (Boston, MA)
- …the primary technical lead from pre-sales through to implementation and into Customer Success. Scope and define technical solutions based on complex customer ... meetings, managing risks and proactively addressing technical challenges Understand and lead a customer through complex testing cycles Collaborate… more
- Blink group (Boston, MA)
- …the primary technical lead from pre-sales through to implementation and into Customer Success. Scope and define technical solutions based on complex customer ... meetings, managing risks and proactively addressing technical challenges. Understand and lead a customer through complex testing cycles. Collaborate… more
- Blink - The Employee App (Boston, MA)
- …the primary technical lead from pre-sales through to implementation and into Customer Success. Scope and define technical solutions based on complex customer ... meetings, managing risks and proactively addressing technical challenges. Understand and lead a customer through complex testing cycles. Collaborate… more
- Infosys Consulting (Boston, MA)
- …excites you, let's talk! About the Role As a Principal , you will lead and manage delivery of engagements, being responsible for quality, budget and staffing, ... in the industry. Role expects you to Play a lead role in delivery of large change programs, which...Crime needs of clients (eg, Transaction Surveillance, Know Your Customer (KYC)/ Customer Due Diligence (CDD), Case Management… more
- ISC2 (Boston, MA)
- …and product teams to support generative AI, recommendation engines, and predictive analytics. Lead the design and enablement of self- service analytics and data ... AI/LLM enablement, marketing automation, reporting, and secure data use across the customer /member lifecycle. Success means shifting data from a passive asset to a… more
- WillowTree (Boston, MA)
- …Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service , and in-store solutions, TELUS Digital enables seamless, trusted, and ... In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a… more
- WillowTree (Boston, MA)
- …Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service , and in-store solutions, TELUS Digital enables seamless, trusted, and ... Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a… more
- TELUS Digital (Boston, MA)
- …Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service , and in‑store solutions, TELUS Digital enables seamless, trusted, and ... Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a… more
- Crowe (Boston, MA)
- …to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA ... solutions. Experience integrating AI into enterprise workflows, data ecosystems, and customer ‑facing products. Proven ability to lead cross‑functional delivery… more
- Accenture (Boston, MA)
- …the distinctiveness of your client's workforce, sales productivity, offerings, or customer strategy. Lead change-management initiatives that drive adoption, ease ... Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and… more
- Danaher Corporation (Boston, MA)
- …/ marketing/sales positions to include: sales management, product/marketing management, customer service , strategic planning, new business development, market ... optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead ...This position reports to the VP/GM Americas Sales & Service and is part of the Americas… more
- Cognizant (Boston, MA)
- …Business Unit is one of Cognizant's highest growth businesses and a critical part of Cognizant's Digital imperatives in the market. North America is a high-growth ... Life Sciences operations is one of the fastest growing service lines within IOA (Intelligent Operations and Automation). To...to relocate) Travel - Travel will vary depending on customer and prospect requirements. Summary Job Description: * Define… more
