- Axon Enterprise (Boston, MA)
- …proprietary hardware and assist customers in integrating with their existing systems. Provide Tier 2 technical support and troubleshoot escalated ... Integration Engineer to join our Customer Success organization. You'll be a key technical partner to our public safety customers during onboarding, acting as the… more
- Accreditation Council for Graduate Medical Education (Boston, MA)
- …proprietary hardware and assist customers in integrating with their existing systems. Provide Tier 2 technical support and troubleshoot escalated ... agencies, including hardware setup and system integrations. Serve as the primary technical point of contact during customer onboarding and early adoption, working… more
- HqO, Inc (Boston, MA)
- …and improve the overall customer experience. Coach and train Tier 1 and Tier 2 support team members. Build knowledge resources, deliver training and ... team. What you'll do Lead by example by handling Tier 2 and escalated tickets, ensuring SLAs...What you bring 5+ years of proven experience in technical support or customer service (preferably SaaS… more
- Capital One (Boston, MA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... these same needs going forward. We are seeking top tier talent to join our pioneering team and propel...experience with AWS, GCP, Azure, or another cloud service 2 + years of experience with containerization technologies 4+ years… more
- Capital One (Boston, MA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... these same needs going forward. We are seeking top tier talent to join our pioneering team and propel...years of experience building, scaling, and optimizing ML systems 2 + years of experience leading teams developing ML solutions… more
- Trustees (Boston, MA)
- …Posting Information: Salary Range: $98,000 - $126,000 New hires are typically placed between Tier I and Tier III within the range, $98,000 - $114,000 Hours ... you a motivated and self‑directed individual with strong customer service, communication, and technical skills? Our IT team is seeking an IT Operations Manager to… more
- Global InfoTek, Inc (Boston, MA)
- …with secure coding requirements, handle CUI/CDI IAW NIST SP 800-171 and DFARS 252.204-7012. Exercise Support : Provide Tier I/ Tier II support and surge to ... be considered in place of education requirement. Summary Provides senior technical leadership for architecting, developing, securing, testing, and sustaining C2SET… more
- Virtus Investment Partners (Boston, MA)
- …4 days in our Boston office.Primary Job Responsibilities:* Provide Tier 1 and Tier 2 support for IT infrastructure, including desktops, laptops, mobile ... minimal disruption to business operations. The specialist will troubleshoot and resolve technical issues, manage IT assets, document support activities, and… more
- Videa Health, Inc. (Boston, MA)
- …a collaborative and high-performance environment. Provide regular feedback, career development support , and technical guidance. Direct the technical ... a combination of strong leadership skills, deep, hands on, technical knowledge, and a passion for delivering high-quality software...field 5+ years of experience in software engineering, with 2 + years in a leadership or management role .… more
- Ernst & Young Oman (Boston, MA)
- …Marketing Transformation team. In this strategic role, you will work with top- tier organizations to lead the design, implementation, integration and optimization of ... leadership and strategic thinking capabilities. The role will serve as the primary technical and business authority for Workfront but also the lead for our Content… more
- Ernst & Young Advisory Services Sdn Bhd (Boston, MA)
- …focus on our team as a great place to work Learning - learn and develop technical and personal skills to support achievement of career goals, through a blend of ... and Execution sub service line, our Software Strategy Group provides top- tier investment and acquisition guidance, strategy, and transaction advisory for the… more
- LE001 Berkeley Research Group, LLC (Boston, MA)
- …Differently BRG Transaction and Valuation Opinions provides valuation services in support of i) transaction opinions (fairness and solvency opinions), ii) portfolio ... reporting, iv) litigation and v) special situations (ie Restructuring / Bankruptcy support ). Our clients are leading hedge funds, private equity funds, venture… more
- PTC Inc (Boston, MA)
- …co-sell motions, and ensure opportunity alignment across regions.* **Ensure Technical Alignment:** Facilitate integration discussions, and manage roadmap checkpoints ... Collaborate with internal teams (Sales, Product, Customer) to resolve issues and support customer value.* **Risk & Issue Management:** Identify risks early, manage… more
- Videa Health, Inc. (Boston, MA)
- …our platform's deployment automation capabilities. Enable platform to agilely support complex interactions with our customers' and partners' technology. About ... understanding of EC6 and newer ECMAScript specification, At least 2 years of experience working with React.js in a...culture in which you can gain experience, grow your technical skills and work on a wide variety of… more
- Shiva IT Services (Boston, MA)
- Responsibilities Provide Tier 1 & 2 desktop user support Provide support for HUD Baseline desktop and Microsoft Office Suites Perform network ... as assigned Email User support Data backup and restoration Provide technical support for webcast/video teleconferences Security patches and software upgrade… more
- Commonwealth of Massachusetts (Chelsea, MA)
- …and concise notes/documentation on all tickets. Work with end users to evaluate and solve Tier 2 technical problems using all technical tools provided, ... including remote control access. Escalate to Tier 3 support when applicable. Provide knowledge-based...Skills, and Abilities Three (3) years of experience in technical support or electronic data processing in… more
- Socotra, Inc. (Somerville, MA)
- …deliver exceptional results while inspiring the team of Shift Leads, Client Support Specialists, Colorists, and Assistant Colorists to provide quality guest services ... continue to develop leadership skills to provide a top tier employee and guest experience aligned with our values...front of house operations, service chairs, back of house support to ensure adherence to all company standard operating… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- Motion Recruitment Partners (Boston, MA)
- …Android devices + Mobile Device Management (MDM) experience + Tier 1 and Tier 2 technical support experience + Basic knowledge of Active Directory ... by:** Dylan Dudones **Specialization:** + Technical Engineering / Design / Support + Customer Support / Call Center / Client + Technical Support more
- CVS Health (Boston, MA)
- … Responsibilities Include: + Implementation of commercial actuarial rate reviews in ERNIE + Tier 2 technical support for underwriting/actuarial rating ... heart, each and every day. This position is with the Actuarial Rating Systems Support team and focuses on operational execution for our large group commercial rating… more
