- Canon USA & Affiliates (Philadelphia, PA)
- …escalation as required. - Daily review of proactive care activities. - Escalation to Service Department as required. - Engagement with client IT contacts as ... develops and manages site personnel for performance improvement. - Reviews Monthly Service Performance Reports with client . - Establishes developmental goals and… more
- Ensono (Philadelphia, PA)
- Senior Service Delivery Manager - East Coast... client advocate and a point of escalations for client service delivery needs. + Coordinates ... and monitors service improvement plans (SIP) across all Ensono operational delivery . + Collaborates with the Client Engagement Executive (Sales) to build… more
- Wolters Kluwer (Philadelphia, PA)
- **Customer Service Technical Specialist ( Delivery Manager ) - Hybrid USA R0048087 |** **CPESG | Enablon EHS - NA - Wolters Kluwer** **Job Description** ... modules, and highly configurable. Therefore, each customer solution is unique. **Customer Service Technical Specialist ( Delivery Manager ** ) is responsible… more
- Jacobs (Philadelphia, PA)
- …immigration sponsorship. What you'll do: * Serve as the point of contact for client service activities and develop strategies to grow the higher education ... ensuring every project makes a meaningful difference As a Client Account Manager for Higher Education for...individual annual sales goal. * Identify, charter, and lead client service teams comprised of multi-disciplinary project… more
- Cognizant (Philadelphia, PA)
- …Technology Solutions is currently seeking a highly skilled **Healthcare Payer Client Relationship Manager (Associate Director)** who will be responsible ... **Overview** Client Relationship Managers are key contributors to commercial...and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix… more
- Insight Global (Mount Laurel, NJ)
- Job Description Insight Global is seeking a Technical Delivery Manager for a full-time job opportunity with a large Banking Client . This person will work a ... hybrid schedule out of the client 's Mt. Laurel, NJ, Charlotte, PA, or Ft. Lauderdale, FL office. As a Delivery Manager , you will be responsible for a team of… more
- Vanguard (Malvern, PA)
- …care, work-life balance, and an investment in your future at its core. IT Delivery Manager will manage the strategic and tactical direction of Vanguard's ... and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (eg, assets and data), and...and long term department goals. Monitors and reports on service delivery metrics and overall performance. 4.… more
- CDM Smith (Wayne, PA)
- …of our CDM Smith offices which includes Houston CDM Smith is seeking an Industrial Client Service Leader to help further accelerate the growth of our Industrial ... other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader contributes by: * Leading business development, client … more
- CDM Smith (Wayne, PA)
- …locations for this position would be: Maryland, Virginia, or Washington DC** As a Client Service Leader (CSL), you will be responsible for continued growth and ... participating in leadership roles in professional societies and associations. **Job Title:** Client Service Leader - Disaster Mitigation, Response & Recovery… more
- Context Travel (Philadelphia, PA)
- …and train seasonal contractors and Delivery colleagues + Collaborate with Global Client Support Manager and other regional Client colleagues to identify, ... a key member of the UK, Ireland, Iberia, Americas Delivery team and manages all regional client ...communication channels + With the regional Directors and Global Client Support Manager , collaboratively develop a communication… more
- NTT America, Inc. (Philadelphia, PA)
- …Program Implementations, and Customer Service Improvement (CSI) Programs. The Onsite Delivery Manager will coordinate with NTTD Client Delivery ... + Coordinate Field Service Tower Integration activities ( Service Desk, Desktop Engineering + Manage Delivery ...Owners receive high customer satisfaction. The Delivery Manager will partner with NTT DATA client … more
- PNC (Philadelphia, PA)
- …of the market, interest rates and other contributing factors. + Serves as client service representative for Portfolio Management team for select clients ... clients, consultants and/or prospects; works with business partners to coordinate information delivery with clients and prospects. + Supports client portfolio… more
- CDM Smith (Wayne, PA)
- …ID:** 40509BR **Business Unit:** FSU **Job Description:** The Disaster Program Delivery Specialist: * Collects, coordinates and/or reviews applicant data to ... when technical expertise may be needed throughout the program delivery process. * Supports the claims process by reviewing...Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or… more
- Deloitte (Philadelphia, PA)
- …A candidate must have 6+ years of IT M&A due diligence or M&A IT Service Delivery Experience in the following areas: + Participating in setting engagement ... You'll Do As an IT Strategy & Diligence (S&D) Manager , you will lead and deliver complex client...them to compete effectively in their industry + Managing service excellence by identifying key client business… more
- Jacobs (Philadelphia, PA)
- …then Jacobs is where you belong. We are looking for a driven and curious client -focused Senior Project Manager to grow with our team. The Buildings & ... projects as described above under a single contract. Responsibilities: * This position is client facing. The Senior Project Manager will act as the company's… more
- SAP (Newtown Square, PA)
- …track record in managing complex client engagements and driving innovation in cloud service delivery . As a **Technical Engagement Manager ** , you will ... in their **SAP S/4HANA** adoption journey, and ensuring customer satisfaction through effective service delivery and engagement working along with other roles in… more
- Catalent Pharma Solutions (Malvern, PA)
- …support to both internal and external stakeholders. + Lead the Planning and Customer Service and Production to achieve the required delivery of technical and ... **Technical Operations Manager ** **Position Summary** Catalent, Inc. is a leading...and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting… more
- HNTB (Cherry Hill, NJ)
- …staff reporting; and support for performance and compensation reviews. + Partners with Client Service Leaders and pursuit champions to assist with business ... and procurement documents to participating in contract negotiations and overseeing the delivery of the project plan to successfully accomplish HNTB's 4 for 4… more
- Live Nation (Philadelphia, PA)
- …support to pod team members, including but not limited to the asset portfolio, client service , financials, leadership reports, etc. WHAT THIS ROLE WILL DO + ... to enable timely, data-driven decisions. + Continuously strengthen day-to-day client relationships through exceptional client service...and route deal point memos for renewal and new client business + Ensure delivery of contractual… more
- M&T Bank (Wilmington, DE)
- …Compliance and/or Audit as required. Research and resolve issues related to control and client service aspects of assigned accounts in a timely manner to ... tactical level and inclusive of product development, fee structures, service delivery and policy and procedures. +...existing and new products, internal coordination and collaboration and client service model and implement enhancements as… more