- Merck (North Wales, PA)
- **Job Description** ** Customer Engagement Planning and Measurement - Business Unit Leader - US Market** The Customer Engagement Planning and ... + Oversee the development and execution of Omnichannel go-to-market and Customer Engagement planning activities that align with business goals and… more
- PNC (Philadelphia, PA)
- …strategies. * Create a clear vision for the prospect shopping journey and customer engagement journey, inclusive of mass affluent, mass market, and strategic ... an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will be responsible for developing, implementing, and… more
- OneMain Financial (Wilmington, DE)
- …as Product Owner in an Agile environment, managing backlog priorities, sprint planning , and retrospectives. + Performance Measurement : Establish KPIs to measure ... forefront of this effort, leading the creation of solutions that unify customer domain across platforms, channels, and touchpoints. By delivering seamless, secure,… more
- Penn Medicine (Philadelphia, PA)
- …Are you living your life's work? Entity - Corporate Services Department- Customer Engagement Marketing Analytics Location- 3535 Market Street, Philadelphia, PA ... Under the direction of the Marketing Analytics leadership and in partnership with the customer engagement team, this role will perform a range of functions in… more
- Penn Medicine (Philadelphia, PA)
- …relationships, and to gauge patient/ customer satisfaction. Ensures patient and customer satisfaction through comprehensive and continuous measurement of ... championing quality initiatives with the providers and staff * maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators… more
- Penn Medicine (Philadelphia, PA)
- …relationships, and to gauge patient/ customer satisfaction. Ensures patient and customer satisfaction through comprehensive and continuous measurement of ... championing quality initiatives with the providers and staff + maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators*… more
- Penn Medicine (Philadelphia, PA)
- …relationships, and to gauge patient/ customer satisfaction. Ensures patient and customer satisfaction through comprehensive and continuous measurement of ... championing quality initiatives with the providers and staff, maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators,… more
- Fresenius Medical Center (Philadelphia, PA)
- …Analyst, Experience Surveys and Analytics will leverage these skills to design measurement tools to collect employee, patient, and physician experience data, analyze ... execution of employee experience survey programs such as the annual employee engagement surveys, lifecycle surveys (eg, onboarding & exit surveys, stay interviews),… more
- Penn Medicine (Philadelphia, PA)
- …relationships, and to gauge patient/ customer satisfaction. Ensures patient and customer satisfaction through comprehensive and continuous measurement of ... championing quality initiatives with the providers and staff + maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators… more
- PNC (Philadelphia, PA)
- …expertise to PNC's business leaders, employees and supporting a customer -centric organization driving strategic communications and bold marketing and innovative ... with stakeholders and participate in training and education efforts for consistent engagement & execution. * Support program optimizations through data analytics and… more
- Rhoads Industries (Philadelphia, PA)
- …Supervisor will be customer focused and have high regard for customer satisfaction and engagement . This role will be supporting high-quality government ... projects and will have direct engagement with internal project leaders and key stakeholders. The...aligned to the financial management of key projects. Performance Measurement : + Develop and maintain key performance indicators (KPIs)… more
- CVS Health (Blue Bell, PA)
- …internally and across the broader CMX and CVS organization. **Product Roadmap Planning ** Assist in communicating and aligning the priorities of the Product ... organization with partners throughout the company, accelerating engagement and consensus on chief objectives, with a focus of Pharma. Partner with Product Management… more
- Globus Medical, Inc. (Limerick, PA)
- …upon Lean Management and Six Sigma principles and practices to drive customer value through continuous improvement. + Serves as the business Management ... development within Quality. + Develops, implements, communicates, and maintains quality planning supporting ISO 13485 quality system requirements and annual business… more