- Cognizant (Bridgewater, NJ)
- … contact center solutions using Google Cloud Contact Center AI (CCAI), Google CES, Dialogflow, and other GCP services. You will be a valued member ... 5 years of software development experience, including hands-on work with Google Contact Center AI (CCAI), Google CES, and GCP services. + Strong… more
- Cognizant (Bridgewater, NJ)
- ** Contact Center AI Prompt Engineer**...will make an impact by developing and optimizing conversational AI agents on the Google Cloud Platform ( GCP ). ... role, you will:** . - Architect and deploy end-to-end conversational AI agents and virtual assistants on GCP . . - Craft and refine prompts for generative AI… more
- Cognizant (Bridgewater, NJ)
- …in the Google Cloud Customer Experience stack, including Dialogflow CX, Agent Assist, Contact Center AI Insights, Speech-to-Text, Natural Language APIs, and ... the pre-sales, solution design, and implementation lifecycle-operating at the convergence of AI , cloud infrastructure, contact center technology, and… more
- Fiserv (Berkeley Heights, NJ)
- …traditional data centers, hybrid environments, and multi-cloud infrastructures (AWS, Azure, GCP ), and requires deep expertise in designing, securing, and governing ... transformation initiatives, including cloud migrations, SaaS adoption, and data center modernization. **2. Enterprise Governance & Policy Development** + Define… more
- Capgemini (New York, NY)
- …reference models. Technology Strategy & Innovation * Drive innovation in CRM and contact center technologies, including AI /ML, voice analytics, and ... with policy admin systems (eg, Guidewire). * Architect omni-channel experiences including contact center , customer service, and sales enablement capabilities. *… more
- NTT DATA North America (Jersey City, NJ)
- …end-to-end project delivery for infrastructure and network initiatives (eg, data center migrations, core banking connectivity, cloud adoption, security upgrades). + ... gateways, trading platforms, regulatory reporting). + Drive initiatives in data center consolidation, hybrid cloud networking, and disaster recovery. + Collaborate… more
- Amazon (New York, NY)
- …include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of technical experts ... built on any cloud service provider like Azure, AWS, GCP , OCI, etc. experience - 3+ years of any...controls, incident response, mobile security, cloud computing and security, AI security, threat intelligence, and penetration testing experience -… more
- conEdison (New York, NY)
- …reporting, and omnichannel capabilities, required. + Experienced in integrating cloud-based contact center platforms with CRM, ticketing systems, and custom ... of IT experience **Relevant Work Experience** + Solid understanding of core GCP concepts, including setting up projects, understanding billing, and IAM (Identity &… more
- Kyndryl (New York, NY)
- …(eg, Cloud, Core Enterprise & zCloud, Network and Edge, Applications, Data & AI , Security and Resilience, and Digital Workplace Services) and Kyndryl alliances + ... Hands-on experience working with cloud platform leaders (AWS, Azure and GCP ) across large optimization, migration, and modernization solutions and programs.… more