- Mizuho Corporate Bank (New York, NY)
- Join Mizuho as an ITSM Analyst ! In this role you will support governance and execution of ITSM processes including Incident, Problem, Change, and Release ... fixes. Key Skills & Experience + 8+ years of experience as an ITSM Analyst + Strong background in Change, Incident Management and Problem management + Strong… more
- Hackensack Meridian Health (Edison, NJ)
- …serve as a leader of positive change. The Information Technology Service Management ( ITSM ) Developer & Reporting Analyst will be responsible for application code ... and report design for the ITSM program across the Hackensack Meridian Health (HMH) network....maintenance, continual service improvement, and new capabilities on the ITSM platform (ServiceNow). This position will offer a remote… more
- Insight Global (New York, NY)
- …spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ ... end users. This analyst will sit onsite in the NYC office 5...workshops, as well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize… more
- Google (New York, NY)
- Staff Business Systems Analyst , Googler Technology _corporate_fare_ Google _place_ Sunnyvale, CA, USA; New York, NY, USA **Advanced** Experience owning outcomes and ... application to IT operations. + Ability to deliver global ITSM platform implementation on Service Now. **About the job**...critical IT services, within the core IT Service Management ( ITSM ) platforms and Fleet operations systems. You will be… more
- Capgemini (New York, NY)
- **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst /SME - ServiceNow IT Workflow solutions **Location:** **Chicago, IL; Houston, TX; ... in the ServiceNow IT Workflow solutions as well as the following specialties: * ITSM Tech Debt & Remediation Data Foundations * ITOM * CMBD/CSDM * Process… more
- Capgemini (New York, NY)
- **Job Title:** Service Management Consultant - ServiceNow Business Analyst **Location:** **Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New Jersey near NY City ... area; Atlanta, GA** **Travel:** 25% **Job Description:** The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical… more
- Capgemini (New York, NY)
- **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst (SME) - Security, Risk, & Finance and Supply Chain **Location:** **Chicago, ... just symptoms * Competent in use and understanding of ITSM processes & systems for client and Capgemini benefit...P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst (SME) - Security, Risk, & Finance and Supply… more
- City of New York (New York, NY)
- …( ITSM ) Manager, the Service Management and Production Control Analyst will be responsible for managing Production Control operations, System Administrator ... for multiple systems. As part of the service management, this person will be responsible for driving the operations of all 1st and 2nd line support tickets in order to support HPD Business users in their use of HPDTech managed applications and services. Your… more
- Atlantic Health System (Morristown, NJ)
- We are seeking a motivated and detail-oriented Summer Intern Analyst to join our Information Technology team, with a focus on Laboratory Information Systems (LIS) ... Tier 2 ticket triage support using the organization's IT Service Management ( ITSM ) platform, escalating issues as needed. + Gain exposure to clinical workflows,… more
- Robert Half Technology (Warren, NJ)
- …device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end ... users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within… more
- Capgemini (New York, NY)
- …infrequently to begin with **Job description:** Task details I ServiceNow Business Analyst (SME) - GRC/IRM/TPRM Job Description: A Governance, Risk, and Compliance ... used to populate ServiceNow modules * Good understanding of ITSM Tooling / ServiceNow / GRC IRM * Strong...just symptoms * Competent in use and understanding of ITSM processes & systems for client and Capgemini benefit… more
- Ensono (Weehawken, NJ)
- …role and what you'll be doing:** A Senior Data Center Operations Analyst is responsible for system monitoring, production batch monitoring, workload throughput as ... Word, and Outlook) + Strong written / verbal Communication skills + ITSM Concepts - Incident/Change/Requests/ SLAs + Analytical and Critical thinking skills +… more