- Ally (Raleigh, NC)
- …our customer through their end-to-end journey, by striving to achieve overall customer happiness through first call resolution . * You are committed to ... **General information** **Ref #** 20897 ** Remote ?** No **Ally and Your Career** * Ally...you will be empowered to provide personalized and outstanding customer service within our Customer Care Contact… more
- Prime Therapeutics (Raleigh, NC)
- …fuels our passion and drives every decision we make. **Job Posting Title** Customer Resolution Associate - Remote **Job Description** The Customer ... flexible schedule to accommodate business needs **Preferred Qualifications** + Associate 's degree in business, health care or related area...or related area of study + 1 year of customer service experience + 1 year of related work… more
- Concentrix (Raleigh, NC)
- …," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine...for you! As a remote Customer Service Representative, you'll join an… more
- Wolters Kluwer (Raleigh, NC)
- …growth, market penetration, and customer satisfaction. **Work Arrangement** : 100% Remote position. You will report to the Associate Director, Field Sales ... **Senior Account & Relationship Manager - Remote R0051782 | CP/ESG TeamMate | WK Audit...customer satisfaction through proactive account management and issue resolution . + Provide input into forecasting, reporting, and continuous… more
- SitusAMC (Raleigh, NC)
- …production environments. Receives, validates, and routes software defects internally for resolution . Provides training to both clients and internal team members. ... activities as may be assigned by your manager. Qualifications/ Requirements: + Associate degree or equivalent from two-year college or technical school and one-year… more
- Sumitomo Pharma (Raleigh, NC)
- …payer and access/commercial experience. Rare disease experience is preferred + Excellent virtual/ remote customer engagement skills along with verbal and written ... seeking a dynamic, highly motivated, and experienced individual for the position of Associate Director, Market Access Engagement - Rare Disease, who will act as the… more
- Zurich NA (Raleigh, NC)
- …and litigation management skills. This position can be office, hybrid, or fully remote anywhere in the lower 48 states. **Claims Handling & Investigation:** + Manage ... recorded statements, expert reports) to assess coverage, liability, and damages. ** Resolution Strategy & Negotiation:** + Develop and implement effective claim … more
- BD (Becton, Dickinson and Company) (Durham, NC)
- …senior staff; follows up with local service engineers to ensure problem resolution and customer satisfaction. + Troubleshoots issues with computer workstations, ... service experience in a technical support environment. + Possess solid customer service skills. Ability to ensure effective remote troubleshooting techniques… more
- BD (Becton, Dickinson and Company) (Durham, NC)
- …senior staff; follows up with local service engineers to ensure problem resolution and customer satisfaction. + Troubleshoots issues with computer workstations, ... service experience in a technical support environment. + Possess solid customer service skills. Ability to ensure effective remote troubleshooting techniques… more
- EMCOR Group (Raleigh, NC)
- …prior to invoicing * Monitor and follow up on outstanding receivables; initiate customer outreach for payment resolution * Collaborate with technicians, project ... Specialist** **Department: Service Division** **Job Type: Full-Time / On-Site (Not Remote )** Job Summary: _We are seeking a high-performing Billing Specialist with… more
- Cayuse Holdings (Raleigh, NC)
- …technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures the effective delivery of technical ... the development, deployment, and optimization of CRM, telephony, and other customer -focused tools. + Support implementation phases by monitoring system readiness,… more
- Datavant (Raleigh, NC)
- …to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, ... the final reports for the coding audit and actively participates in the resolution of audit findings. + Provide coder education via email and/or conference calls,… more
- Bell Partners (Raleigh, NC)
- …contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact. ... We are seeking a highly motivated and customer -focused IT Technician to join our dynamic IT support team. This role is critical in delivering technical support… more
- Cayuse Holdings (Raleigh, NC)
- …and training programs using data insights. + Deliver ongoing analysis of customer experience metrics, including survey data, complaint resolution efficiency, and ... role aligns analytics deliverables with the Exchange's objectives to improve customer experience, achieve cost savings, and foster continuous improvement. Through… more
- Highmark Health (Raleigh, NC)
- …expected to be in the office on Tue/Wed/Thu - otherwise they will be fully remote .** This job supports one or more analytical aspects of the application product life ... root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation,… more
- BD (Becton, Dickinson and Company) (Four Oaks, NC)
- …from design to delivery of fully developed products that are ready for customer use. + Monitors performance and recommends schedule changes, cost adjustments or ... functional strategies. **Education and Experience:** + Bachelor's Degree, preferred; or Associate degree and 15+ years of equivalent experience, required. Graduate… more
- Zurich NA (Raleigh, NC)
- …supporting our New York Labor Law team. If you're passionate about delivering customer focused solutions and driving claims excellence, this is your opportunity to ... claims with an emphasis on litigated construction claims, from inception to resolution . + Collaborate with your colleagues to drive best practices and optimal… more
- GovCIO (Raleigh, NC)
- …Administrator, tomanage, maintain, deploy, troubleshoot and support servers for a mixed customer environment This position will be located in Radford, VA and will ... be a remote position. **Responsibilities** This position is for a Senior...maintain, deploy, troubleshoot and support servers for a mixed customer environment. This position will plan, execute and implement… more
- BayCare Health System (Raleigh, NC)
- …in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a ... the Tampa Bay area. **Position Details:** + **Location:** Fully Remote (must reside in the state of Florida, Georgia,...database of all audits performed, action taken, outcome and resolution . + Provides feedback when coding changes are received… more
- BD (Becton, Dickinson and Company) (Durham, NC)
- …Pharmacy Automation products.** https://parata.com/ **Key Responsibilities** + Deliver outstanding customer service and technical problem resolution at client ... NC regional area. The Field Support Engineer will provide in depth technical and customer support of BD Parata's suite of pharmacy automation products. In this role… more
