- Merck & Co. (Durham, NC)
- …cost - Shift(s) supply performance metrics (Schedule Adherence, Release on Time, Customer service performance, Product Lead Time, etc.)Continuous Improvement - ... and ultimately shop floor leadership.-Key Responsibilities for a Drug Substance Manager Accountability - Project SupportFirst-line operations supervisor with a team… more
- Honeywell (Raleigh, NC)
- …striving to flawlessly deliver superior value to our customers every day. The ** Customer Delivery Manager ** manages product deliveries in support of ... issues, and develop resolutions to meet productivity, quality, and customer satisfaction goals and objectives. You will assist with...and customers. You will report directly to our **Program Manager of Solution Projects,** and you will work out… more
- Prime Therapeutics (Raleigh, NC)
- …purpose-driven career? Come build the future of pharmacy with us. **Job Posting Title** Service Delivery Manager (Contact Center) **Job Description** The ... Manager Service Delivery is responsible for coordinating and...can significantly impact efficiency, quality, profitability, competitive position and customer satisfaction + Direct Service Delivery… more
- Ensono (Raleigh, NC)
- …the key to achieving our purpose. **About the role and what you'll be doing:** The Service Delivery Manager (SDM) possesses strong IT service knowledge, ... Service Delivery ManagerRemote - United StatesJR012528... reviews at client site) **Preferred Qualifications** + Exceptional customer -facing skills + Highly motivated, strong desire to learn… more
- Concentrix (Raleigh, NC)
- Job Title: Supplier Delivery Manager - Remote Job Description The Supplier Delivery Manager supports an existing customer base to cultivate and build ... solution planning, delivery , and governance. + Conduct Service Hub customer training sessions. + Coordinate... customer interaction. Other qualifications for our Supplier Delivery Manager role include: + Bachelor's degree… more
- Siemens (Wendell, NC)
- **Job Family:** Electrification & Automation **Req ID:** 473397 ** Customer Service Project Manager - Data Centers** At Siemens, we live and foster an ... of projects, and this position will be focused on service solutions within our Customer Services business....**Siemens Project Management Office (PMO) is looking for a Customer Services (CS) Project Manager to join… more
- NTT America, Inc. (Raleigh, NC)
- …Principal CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...capitalize on opportunities for optimization, growth, and innovation in service delivery . ** Customer Advocacy and… more
- ISC2 (Raleigh, NC)
- …rates by monitoring learner progress, removing barriers, and providing engagement strategies. ** Delivery Fulfillment** + **Facilitate service delivery ** by ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- Deloitte (Raleigh, NC)
- …elevate customer service interactions, and enhance field service delivery . By leveraging advanced analytics, Generative AI, transformative technologies, ... Oracle CX Functional Field Service Manager Our Deloitte Sales &... transformation by designing and implementing innovative experiences across customer service , sales, and field service… more
- Red Hat (Raleigh, NC)
- We are seeking a Software Engineering Manager to join the Red Hat OpenShift Service on AWS (ROSA) Service Engineering Team. Red Hat OpenShift Service on ... of engineers in agile planning, development, testing, and production delivery of features and continuous improvements that are secure,...Engineers worldwide, and help shape the evolution of the service . As an Engineering Manager , you will… more
- National Power, LLC (Raleigh, NC)
- …for all technical staff + Foster a culture of safety, technical excellence, and customer -first service delivery + Manage succession planning and career ... Summary We are seeking an experienced UPS Service Manager to lead and oversee service technicians responsible for the installation, maintenance, and… more
- Deloitte (Raleigh, NC)
- …their technology services and operations. We partner with CIOs, tech executives, and service owners (HR, IT, Customer , Field Service , Project Portfolio ... ServiceNow Manager Our ServiceNow team works with clients to...operating model. Our focus is on NextGen tech, new service models, and meeting the operational needs of an… more
- Lumen (Raleigh, NC)
- …in presenting that information to the customer . + Defines and communicates key Service Delivery , Service Management or Service Assurance process gaps ... to assist operational and sales teams in setting proper customer expectations based on defined Service Level...setting proper customer expectations based on defined Service Level criteria. Trains and mentors lower-level peers and… more
- Cisco (Research Triangle Park, NC)
- …or if a sufficient number of applications are received. As communications manager , you will create clear, compelling, and innovative communications for the Senior ... Vice President for Americas Service Provider (ASP). You will collaborate with sales leaders,...SVP of ASP to advance business priorities and deliver customer outcomes. + Create impactful messaging that informs sellers… more
- Iron Mountain (Raleigh, NC)
- …ensures reporting and communication is frequent and bi-directional + Ensures high-quality service delivery and customer satisfaction through proactive ... key responsibility is ensuring the highest level of operational service delivery . To succeed in this role,... oversees projects and business relationships for key hyperscale customer (s). The Global Hyperscale Account Manager will… more
- Cayuse Holdings (Raleigh, NC)
- …communication between Cayuse and all client stakeholders. + Supervise high-performing customer service functions through multi-channel delivery (phone, ... champions continuous process improvement to achieve effective and efficient service delivery that aligns with the Exchange's...related field. + 5+ years of experience managing complex customer service operations, preferably in a health… more
- CREO (Durham, NC)
- …by overseeing all aspects of its operations, including ensuring outstanding service delivery , managing professional staff, and maintaining exceptional client ... JOB DESCRIPTION OVERVIEW The Senior Manager , Managed Services holds a critical leadership role...RESPONSIBILITIES + Managed Services line of business Leadership and Service Delivery + Develops tactics and manages… more
- Siemens (Wendell, NC)
- …in Raleigh NC** to manage the execution, commercialization, and customer delivery of Siemens' next-generation digital service offerings. This role would ... Manager will play a key role in a customer -focused execution team responsible for quoting, onboarding, monitoring, and...focused on customer engagement, quoting, onboarding, and service delivery . + Collaborating directly with customers… more
- Walgreens (Raleigh, NC)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal and coordinates and, at… more
- US Foods (Zebulon, NC)
- …opening. You'll also work closely with marketing, supply chain and customer service to ensure seamless product delivery . + **Lead with Insight:** Develop new ... services designed to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together!… more
