- Merck & Co. (Durham, NC)
- …for Shift(s) supply performance metrics (Schedule Adherence, Release on Time, Customer service performance, Product Lead Time, etc.).-Continuous Improvement - ... a team of individual contributor production direct reports including safety, quality , and daily operations;Ensure that Shift(s) objectives are achieved while… more
- Vontier (Raleigh, NC)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Raleigh, NC)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- IQVIA (Raleigh, NC)
- …client at scientific congresses and/or advisory boards. + Strong presentation, analytical and customer service skills. + An understanding of Medical Affairs and ... **MSL (Player/ Coach )** We are excited to announce that currently...trial teams. In addition, you will ensure compliant and high- quality clinical scientific communication. You will be asked to… more
- American Express Global Business Travel (Raleigh, NC)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Walmart (Raleigh, NC)
- …and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community… more
- Walmart (Clayton, NC)
- …and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and ... Way (OBW) service model; managing and supporting customer service initiatives (for example, store of...and providing process improvement leadership to ensure a high quality customer experience. Drives the financial performance… more
- Walmart (Raleigh, NC)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Raleigh, NC)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- UNC Health Care (Raleigh, NC)
- …improvement projects. May supervise specialists, analysts or administrative support staff. 2. Customer Service -Facilitator or negotiator that can assist in areas ... health and well-being of the unique communities we serve. **Summary:** Provides quality and organizational excellence by leading cross-functional quality and… more
- DISH Network (Garner, NC)
- …training and future development + Demonstrating and coaching behaviors that ensure quality customer service + Training existing Installers/Technicians on ... with strong problem-solving abilities, excellent interpersonal skills, and a customer service focus. As a Field ...and technologies + Conducting on-site inspections to evaluate and coach team members regarding quality service… more
- Everon (Clayton, NC)
- …an ability to proctor, coach , and teach others. + Provides reliable, high quality customer support. + Provides customer instruction on system operation ... Summary:_** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more
- Deloitte (Raleigh, NC)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- Signet Jewelers (Raleigh, NC)
- … customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach Compiles and follows ... and development in the areas of operations, sales techniques, customer service , product knowledge, inventory control and...customer traffic, proper store coverage and time to coach , train and develop your team. Typical hours should… more
- Banfield Pet Hospital (Morrisville, NC)
- …and leadership competency development of associate and lead veterinarians to deliver high quality medical care and outstanding client service . + In partnership ... Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the… more
- The ODP Corporation (Durham, NC)
- …development of associates. + Act as a role model for delivering exceptional customer service and product expertise. + **Operational Efficiency:** + Process ... associates. + Facilitate training sessions on the business model and the holistic service offering for clients/customers. + Observe, coach , and provide feedback… more
- REEDS Jewelers (Cary, NC)
- …client experience, building a high-performing team, and championing REEDS' commitment to quality and service . Overview We are seeking a results-driven, ... - Our love for what we do drives extraordinary customer experiences-and makes it fun. Key Responsibilities Sales Leadership...customers. Client Experience + Uphold REEDS' standard of exceptional service at every client touchpoint. + Coach … more
- Sylvan Learning (Knightdale, NC)
- …JOB FUNCTIONS * Manages the day-to-day operation of the Center while maintaining high quality personal customer service * Meets sales and expense financial ... REQUIRED * Four year degree required * A minimum of three years of customer service experience; Retail sales experience preferred * Experience using Microsoft… more
- UNC Health Care (Chapel Hill, NC)
- …experience. You will lead each shift, working alongside a team of baristas to deliver quality customer service and expertly crafted products. You will be in ... UNC Health family, our NFS team helps to provide top- quality Carolina Care, fueling our patients, their families, and...providing real-time feedback and performance input + Deliver exceptional customer service with a customer -first… more
- Wells Fargo (Chapel Hill, NC)
- …and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, ... functions + Provide feedback and present ideas for improving customer service and colleague experience, and related...and mid-level managers + Interact directly with customers + Coach , motivate, and develop a diverse team of direct… more
