- Lucid Software (Raleigh, NC)
- …virtual events and annual airfolks meet-ups We are on the lookout for a talented customer success manager who will be responsible for continuously driving ... practices and uncovering upsell opportunities. If you're excited about customer success and look forward to joining...demos and training sessions. + Collaborate with an account manager to secure customer renewals and identify… more
- Cisco (Research Triangle Park, NC)
- Applications are accepted until further notice. We are looking for an enterprise level Customer Success Manager (CSM) to bring Meraki's best ideas, ... providing valuable feedback internally * Participate in the continued growth of Customer Success at Meraki by contributing ideas and energy to various projects… more
- ICL (Durham, NC)
- …Durham, NC Position(s) Reporting to this Role: None Full Time: Yes The Role: As a Customer Success / Solution Manager , you'll sit at the nexus of data ... and technological recommendation. Qualifications: * 3-6 years of experience in Customer Success , Business Intelligence, Data Operations, or a similar customer… more
- Rocket Software (Raleigh, NC)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer … more
- Datavant (Raleigh, NC)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... adjustment projects and reports on project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management and consulting… more
- EBSCO Information Services (Raleigh, NC)
- …and Editorial-to deliver a seamless and value-driven customer experience. The Customer Success Manager will ensure consistent service delivery across ... mission. Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO Clinical Decisions customers to ensure… more
- Cisco (Research Triangle Park, NC)
- …setting to deliver product success and business impact. Your Impact As a Sr. Manager , Customer and Product Success , you'll be a catalyst for change and ... their experience effortless and highly effective in driving top-line impact and product- customer success . Take full ownership of advisory engagements from… more
- Nutanix (Durham, NC)
- …technology to stay connected and deliver outstanding results. You will report to the Manager , Customer Success , who is dedicated to providing mentorship and ... future of business? If so, join Nutanix as a Customer Success Representative and be part of...team-specific guidance and norms will be provided by your manager . If hired, employee will be in an "at-will… more
- Renaissance (Raleigh, NC)
- …of our wonderful Customer Success team! The responsibilities of a Digital Customer Success Manager - Scaled are: The Digital Scaled CSM goals are ... part of the team, collaboration and partnership is essential for driving customer success and achieving renewal goals for assessment and instructional tools! As… more
- Windstream Communications (Raleigh, NC)
- …The Strategic Account Director will leverage a full support team consisting of the Customer Success Manager and Sales Engineering team. Selling new logo ... and activities as required. **Do You Have:** + Verifiable record of success in enterprise-level sales, whose customer -oriented approach and sales expertise… more
- Verint Systems, Inc. (Raleigh, NC)
- …Reporting, Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Confluent (Raleigh, NC)
- … to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager , you will assure Customer ... an important Professional Services contact for our key customers, the Engagement Manager is a long-term, relationship-based, customer -facing role. Besides … more
- GCG (Raleigh, NC)
- …a GCG Company, where we thrive on collaboration, innovation, and a shared commitment to customer success . As Product Manager , you will lead the entire ... **Overview** **About the Opportunity** As our Datacom Product Manager , you will play a key role in...and engineering teams, you will ensure our solutions exceed customer expectations while driving growth. Our team operates with… more
- Datavant (Raleigh, NC)
- …flow of data across our platform. You will work closely with our other engineering manager and our Customer Success team to ensure successful go lives. ... the technical vision** for Datavant's delivery of Site Connect. + **Partner with Customer Success and Product to lead successful go lives.** + **Be a critical… more
- PagerDuty (Raleigh, NC)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Nutanix (Durham, NC)
- … Experience team at Nutanix is dedicated to building a robust, technical customer success capability, supporting the company's strategic transition to a ... with a few overnight stays as necessary to strengthen relationships and support customer success initiatives. Travel is expected to largely remain within the… more
- Aaron's Inc (Raleigh, NC)
- …and assume a wide variety of job functions at the direction of the General Manager . **Skills for Success ** Customer Account Managers can connect and relate ... ** Customer Accounts Manager ** **Hiring Range Minimum...also eligible for incentive pay based on performance._** Aaron's Customer Account Managers drive the success of… more
- Rubrik (Morrisville, NC)
- …The Customer Experience Manager is a key role within the Customer Success organization, the successful candidate will drive all aspects of the post-sales ... customer 's data security strategy. Their technical prowess, commitment to customer success , and dedication to rapid response ensure that our customer 's… more
- Dodge Construction Network (Raleigh, NC)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through… more
- RELX INC (Raleigh, NC)
- + Elsevier, Inc. + Customer Success Consultant (SME) + 33 West Monroe Street, Chicago, IL 60603 JOB DESCRIPTION: + Drive sales and customer retention of our ... use of Pure and Mendeley Data. Develop and execute customer retention strategies and achievement of quarterly and annual...for new sales and renewals, and assist the implementation manager in the transition to Pure and Mendeley Data… more