- GovCIO (Raleigh, NC)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... USD $120,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7333/ service - desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7333_… more
- GovCIO (Raleigh, NC)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Cayuse Holdings (Raleigh, NC)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within … more
- Cayuse Holdings (Raleigh, NC)
- **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay ... Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer ...one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. +… more
- Extra Space Storage (Raleigh, NC)
- …stores in the district. - Accurate Pay Range: $17.00 / hour The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one or more ... self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- National Power, LLC (Raleigh, NC)
- National Power is seeking an experienced Owners Representative Manager ("OR Manager ") to ensure the success of its critical infrastructure operations. The OR ... Manager will serve as the primary liaison between the...preferred) + 8+ years of experience in critical infrastructure service management, with at least 3 years in a… more
- Southern Outdoor Restoration LLC (Raleigh, NC)
- …genuine, the better so we can all find the right fit. Thanks!) Operations Manager - Raleigh, NC (Full-time, M-F 7:15AM-3:30PM most days, 100% in-person) About us: A ... high-performing exterior property service company that's grown fast through strong hiring, rigorous...and retail centers. About our ideal candidate: A detail-oriented manager who thrives on excellent customer outcomes, accountability, and… more
- ServiceNow, Inc. (Raleigh, NC)
- …to make the world work better for everyone. The Strategic Growth Sr. Manager , Global Revenue Programs (Elevate), plays a pivotal role in executing and scaling ... + 7-10 years of experience in Business strategy, Program management, Deal Desk or GTM strategy within enterprise environments (ideally SaaS or technology). +… more
- IQVIA (Durham, NC)
- …a way that they look to IQVIA as a trusted partner. **ESSENTIAL FUNCTIONS** Client service (40%) + Act as main point of contact for the client during study ... the implementation and review of the data changes Help desk support (20%) + Review Helpdesk tickets that get...management experience required + Experience working in a customer service environment preferred + Strong customer service … more
- Sunstates Security (Raleigh, NC)
- …and basic MDM workflows + Experience working with telecom carriers and mobile service plans + Experience with IT help desk ticketing systems Requirements ... and iPads and is part of the IT Help Desk team. The position focuses on device provisioning, enrollment,...and existing users + Enroll devices into Apple Business Manager and MaaS360 MDM + Assign the appropriate predefined… more
- GovCIO (Raleigh, NC)
- …apart of our EPA ESSET team, providing team leadership, application support activities, and service desk support for the EPA Next Generation Grant System (NGGS). ... + Reports all activities and observations to the project manager and assists in finding resolutions to all outstanding...on data analysis. + Maintains accurate records of all service desk related activities . + Coordinate… more
- Pike Corporation (Raleigh, NC)
- …complete demands of the business. Managing escalated incidents and request from the Service Desk and working with other departments within IT Operations. ... Researches, recommends, and implements solutions with direction from the Manager or team leader. + Responsible for assisting in...weekly on-call rotation for escalation coverage supporting for the Service Desk + Publish and review documents… more
- Sunstates Security (Morrisville, NC)
- …response to security situations. Job Requirements: + Prior security and receptionist/front desk experience required. + Excellent customer service skills with ... with both security and receptionist experience who can deliver excellent customer service and communication skills, enforce access control, and ensure the overall… more
- GovCIO (Raleigh, NC)
- …deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional teams to support day-to-day ... records + **Collaboration & Customer Support** + Work with service desk and IT support teams to...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Sunstates Security (Morrisville, NC)
- …security and receptionist experience who is able to provide excellent customer service and communication skills, maintain security protocols, and serve as the first ... with company policies and procedures. Additional Duties: + Perform front desk /reception tasks including answering/forwarding calls and directing visitors. + Conduct… more
- ENFRA (Durham, NC)
- …leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth not just for our business, but for ... and solutions development to project delivery team and Team Manager on a regular basis. * Execute and complete...on-site environments * Prolonged periods of sitting at a desk and working on a computer. * Ascending and… more
- BJs Wholesale Club (Garner, NC)
- …vary by position. Job Summary Working closely with the Assistant Club Manager of Member Experience, the Member Experience Supervisor is responsible for providing ... Ensures consistent execution of policies and procedures, a positive member service experience, Grand Opening Look Daily (GOLD) standard club conditions, and… more
- H&R Block (Cary, NC)
- …of H&R Block + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the ... Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact...Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and… more
- Datavant (Raleigh, NC)
- …accuracy and providing customers with the highest quality product and customer service . Associate must at all times safeguard and protect the patient's right ... cost covered - Full-time, Mo-Fri 7:30 am-4:00pm - Front desk processing medical records requests - Full benefits: PTO,...have valid DLWhat We're Looking For - Strong customer service and clerical skills - Proficient in Microsoft Office,… more
- GovCIO (Raleigh, NC)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more