- TEKsystems (Raleigh, NC)
- …hardware, software support to all end users. The Operations team is in need of a Tier 1 Help Desk technician that would be responsible for taking user ... for providing phone, in-person, and field support ranging from tier 1 -3 tasks. The operations team is...* 1 -3 years of experience in a help desk or technical support role *… more
- Black Bear Technology Solutions, LLC (Durham, NC)
- …PCs, servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate ... The Service Desk Technician - Intermediate provides Tier 1 and Tier 2...3 to 5 years in IT support or related help desk environments * Education: High School… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- As a Help Desk Analyst within the Defense...+ -2-5 years of applicable work experience + - 1 -3 years ITIL experience + Clearance Level - Secret ... **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently with general supervision and… more
- City of Durham (Durham, NC)
- …resolution for network, computer, printer, cellular devices, and software issues. + Provides Tier 1 level support and training of equipment and software. ... Responds to help desk requests as assigned. + Creates,...+ Working experience in government/public sector. + Experience providing Tier 1 level user support and training.… more
- GovCIO (Raleigh, NC)
- …policies. + Experience supporting and escalating issues acrossTier 1 and Tier 2 support models, including Service Desk and End-User Enablement. + ... BI usage. + Conducts PBI Training (Instructor-led Class Development, Delivery). + ProvideTier 1 and Tier 2 supportfor Power BI issues-including report access,… more
- TEKsystems (Raleigh, NC)
- Description The Level 1 Help Desk Technician...Skills & Qualifications Looking to begin on 6/16 The Tier II qualifications would be to have one of ... the following; candidates who meet one of the criteria below can be started at $15.50/hr. * AA or some sort of completed education in Computer Science or related IT field * obtained 2 Certifications in A+, Security+, Net+ or CCNA. Experience Level Entry Level… more