- Cisco (Boston, MA)
- …demonstrate the ability to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and resolution of sophisticated network problems + ... **Meet the Team** Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! We… more
- Lumen (Providence, RI)
- …shape the future. **The Role** We are seeking a highly skilled and detail-oriented SR Lead Technical Marketing Manager to join our core Marketing team at Lumen. ... technical buyers and/or influencers. **The Main Responsibilities** + Develop and Lead Technical Marketing Content: Create and maintain high-impact … more
- Cayuse Holdings (Providence, RI)
- **Overview** The Technical Lead is responsible for guiding the technical direction, quality, and implementation of systems and tools to support the ... Exchange's operations. Acting as the subject matter expert, the Technical Lead oversees technical design,...Technical Manager and other Key Staff to ensure technical implementation aligns with operational and service delivery… more
- CVS Health (Woonsocket, RI)
- …day. **Position Summary** We are seeking a dynamic and innovative **Director of Technical Product Management** to lead our RX Modernization Program. This role ... cutting-edge pharmacy management solutions. * ** Customer -Centric Design:** Translate customer and colleague needs into actionable technical requirements,… more
- Lumen (Providence, RI)
- …product line and practices to provide a comprehensive solution and SoW to the customer . The Lead Technical Business Development Manager, or Pre-Sales IT ... the future. **The Role** This position utilizes understanding of Lumen's target customer business needs and technical requirements, competitive environment and… more
- Deloitte (Boston, MA)
- …for this role ends on December 20, 2025. Work You'll Do An Amazon Connect Lead Technical Architect is responsible for the design of our Amazon Connect services, ... AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer...project management and delivery oversight of our onshore and offshore development teams.… more
- Confluent (Providence, RI)
- …coordinating between Confluent Sales, Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and ... **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act...these interactions, you will build strong relationships, ensure exemplary delivery standards, and have a lot of fun helping… more
- Kyndryl (Providence, RI)
- …for our valued customers. Working hand-in-hand with our Kyndryl Consult Partners and Customer Partners, you will leverage your technical and solution expertise ... Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery , collaborating closely with Customer Partners and...eager to partner with us. In addition to your technical expertise, you will also take the lead… more
- ServiceNow, Inc. (Boston, MA)
- …a trusted advisor on configuration vs. customization, ensuring platform best practices. + Lead or co- lead customer design workshops, knowledge transfers, and ... high-quality, well-documented configurations. + Typically 3-7 years of hands-on SaaS/CRM technical delivery (ServiceNow, Salesforce, Pega, or similar). + Holds… more
- PPL Corporation (Providence, RI)
- …and conduct common cause analyses when appropriate. + **Design and Deliver Training** Lead the development, delivery , and ongoing enhancement of Event Analysis ... and conduct common cause analyses when appropriate. + **Design and Deliver Training** Lead the development, delivery , and ongoing enhancement of Event Analysis… more
- Prime Therapeutics (Providence, RI)
- …We are seeking a dynamic and strategic IT leader with strong technical aptitude and proven experience in customer relationship management to drive growth ... execution, and service delivery . The Director of Technical Sales and Implementation Support is a customer...technical account management team. As Director, you will lead teams responsible for technical sales and… more
- DataRobot (Boston, MA)
- …Management, Professional Services, Product, and Engineering to align technical delivery with business outcomes, drive customer value realization, and ... today and in the future. The Vice President, AI Technical Success is an executive leader responsible...growth objectives and customer success metrics. + Lead the evolution of AI Technical Success… more
- Deloitte (Boston, MA)
- …a Martech Technical Architect at Deloitte Digital, you will serve as a technical lead and subject matter expert in both platform and custom development ... Martech Technical Architect (Specialist Master) Our Deloitte Customer...as marketing platform (eg Salesforce Marketing Cloud) SME and technical lead across multi-industry enterprise clients, shaping… more
- SMX (Warwick, RI)
- …business solutions to meet customer requirements across diverse technologies, delivery , contract and pricing models; provide hands-on technical assistance ... Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power… more
- Optiv (Providence, RI)
- …as the senior technical leader on consulting engagements, ensuring technical excellence and delivery quality. * Translate client business goals and ... Manager for Network and Edge Security is a senior technical leader responsible for driving the success...overseeing delivery excellence. This role balances deep technical expertise with engagement management, customer relationship… more
- Chewy (Boston, MA)
- …an experienced **Senior Technical Program Manager (TPM)** to join the Service Delivery Optimization (SDO) team! In this role, you will lead complex, ... employee and customer experience! **What you'll do:** + **SDO:** Uphold Delivery Optimization standard as a center of quality, efficiency, and reliability +… more
- Manulife (Boston, MA)
- …system to ensure data accuracy and completeness of eApps before processing. + Lead technical delivery including configuration, and integration of vendor ... John Hancock continues to transform as a digital, customer -centric organization. As a part of this ongoing...Technical Product Owner to join our team and lead the delivery and ongoing optimization of… more
- Amazon (Boston, MA)
- …project lifecycle. You will lead customer -focused project teams as a technical leader and perform hands-on development of Data & Analytics solutions with ... solutions tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery...and non- technical audiences with the ability to lead technical teams in customer … more
- Amazon (Boston, MA)
- …lifecycle. You will lead customer -focused project teams as a technical leader , and perform hands-on development of ML solutions with exceptional quality ... skilled ML Engineer to join our team as a Delivery Consultant at Amazon Web Services (AWS). In this...and non- technical audiences with the ability to lead technical teams in customer … more
- PPL Corporation (Providence, RI)
- …Senior Developer as a key member of the IT Metering team, provides technical and vendor management skills to develop and maintain metering applications (meter ... and strong written and verbal communication skills. **Developer Team Lead ** : The Developer Team Lead designs...develops and tests solutions based on the functional and technical specifications to meet quality & performance requirements. They… more