- Lundbeck (Boston, MA)
- …company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with ... to stakeholders in the primary care and neurology settings. As an Account Manager , you lead the promotion of our psychiatry portfolio, executing sales and marketing… more
- Novo Nordisk Inc. (Boston, MA)
- …insights that drive our business forward. You will drive the NNI portfolio strategy in tandem with our marketing team, and balance performance with compassion to ... in purchasing, prescribing, and formulary decisions. Additionally, this position assesses customer needs and recommends the most suitable Novo Nordisk products and… more
- Novo Nordisk Inc. (Boston, MA)
- …insights that drive our business forward. You will drive the NNI portfolio strategy in tandem with our marketing team, and balance performance with compassion to ... the Specialty Field Sales Representative reports to the District Business Manager of the specific sales territory. The Specialty Field Sales Representative… more
- CVS Health (Woonsocket, RI)
- …+ Reduce call center volume + Advance competitive positioning **Position Summary** As the ** Customer Experience Strategy Manager ** , you will play ... (CMO) Strategy is a dedicated group of Customer Experience (CX) professionals who partner across...Qualifications** + 5+ years of experience in Customer Experience , Product Management, Strategy ,… more
- The Hertz Corporation (Providence, RI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
- CVS Health (Woonsocket, RI)
- …in our pharmacies across the country. As a **Retail Pharmacy Operations - Product Strategy and Retail Pharmacy Core Processes, Manager ** , you will be ... opportunities from working team up to executive leadership + Supports the Senior Manager in developing and effective communication strategy for alerting both… more
- Autodesk (Boston, MA)
- …of Autodesk's Architecture Industry Strategy ? We're seeking a Senior Architecture Industry Strategy Manager to join the AEC Design Strategy team. This ... of design and practice workflows + 10+ years of total related experience including Architecture and business roles including strategy , technology, or… more
- Wayfair (Boston, MA)
- …Incident Returns programs. This role sits within the broader Incident & Returns Customer Experience team, which is responsible for shaping experiences that ... Must be on-site in Boston, MA (Monday-Thursday) Analytics Manager , Returns Policy and Strategy We're...when items should be returned versus written off, balancing customer experience , fraud prevention, and cost efficiency,… more
- Performance Food Group (Boston, MA)
- **130679BR** **Job Title:** Sales Strategy and Operations Manager **Location:** CM Boston, MA (2574) **Job Description:** **We Deliver the Goods:** + Competitive ... Main Street, Whitinsville, MA 01588 **Position Purpose:** The Sales Strategy & Operations Manager will develop and...sales and margin KPIs. + Drive improvements in pricing strategy , forecasting, and analytics. + Analyze customer … more
- Publicis Groupe (Boston, MA)
- …We help unlock value through a start-up mindset and modern methods, fusing strategy , consulting, and customer experience with agile engineering and ... 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer...services their customers truly value. **Overview** As a Commercial Strategy Manager , you will play a pivotal… more
- Cisco (Providence, RI)
- …and guardrails for launch workstreams; ensure consistent narrative, sequencing, and customer experience across touchpoints. * Manage strategic initiatives: Act ... * Previous experience with global Tier One launch or event strategy * Demonstrated success in shaping market perception and influencing industry analysts,… more
- Commonwealth Care Alliance (Boston, MA)
- 011230 CA-Provider Engagement & Performance **Position Summary** The Program Manager , in collaboration with the Sr Director of Delegation Partnerships and ... focus on value-based arrangements and network-wide engagement strategies. The program manager is responsible for managing and implementing key population health and… more
- Eversource Energy (Westwood, MA)
- Role and Scope of Position: The Manager of Security Architecture and Strategy is responsible for leading a high\-performing team of over 10 security architects ... the enterprise's security architecture\. This leader will set the vision, strategy , and roadmap for security architecture across the organization, ensuring alignment… more
- Deloitte (Boston, MA)
- …Deloitte Consulting LLP's Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, ... and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills, including...volume of complex tasks within a given timeframe + Experience in writing and reviewing scope of work documents… more
- General Motors (Providence, RI)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy ... - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager...implementation. **Key Responsibilities** + Define and evolve GM Energy's customer experience strategy aligned to… more
- FranklinCovey (Providence, RI)
- …and institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue ... Operations & Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy , Management… more
- Rubrik (Providence, RI)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world... Support Team serves as the backbone of our customer 's data security strategy . Their technical prowess,… more
- Coinbase (Providence, RI)
- …the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy , architecture, and execution ... a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team,...Collaborate with Product Managers to define and execute a strategy for AI-driven self-service and automation, reducing contacts and… more
- Citizens (Westwood, MA)
- …Qualifications: + Required Skills / Experiences: + 2-5 years of relevant work experience in management consulting, and / or strategy consulting, fintech, product ... HR and others to drive and collaborate on critical elements of Citizens' innovation strategy . This is a rare opportunity to help shape the future of a top… more
- Bank of America (Boston, MA)
- …forums, and channel partners to identify and drive new ideas on improving customer experience , operational efficiency, and reducing fraud risk. + Develop ... to break complex problems down and develop a clear strategy / action plan. + Experience influencing...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
