- IT Concepts (Providence, RI)
- …innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer to support our VA -ESOM- End Point Support and ... facilities may be located and require onsite services. A Customer Service Engineer can quickly...Kentro position provides on-site support for the Department of Veterans Affairs . The Department of Veterans… more
- Wayfair (Boston, MA)
- …a next-gen workflow platform covering use-cases such as agent auto-pilot (Gen AI driven virtual assistant ), co-pilot and UX workflows and acts as a backbone to ... Software Engineer III, Service Communications and Innovation...to a team who can gracefully handle and improve customer service experience. We own a suite… more
- GovCIO (Providence, RI)
- …with Pyramid Analytics or similar BI platforms. + Excellent problem-solving, documentation, and customer service skills. + 2+ years of experience using and ... is hiring a skilled SQL Server Reporting Services (SSRS) Engineer and BI Specialist to support the VA...what you canexpect: + During the Interview Process + Virtual video interview conducted via video with the hiring… more
- Capital One (Boston, MA)
- …number of hours to be regularly worked. Boston, MA: $193,400 - $220,700 for Lead Data Engineer McLean, VA : $193,400 - $220,700 for Lead Data Engineer New ... Lead Data Engineer (Generative AI) Do you love building and...and disruptors, who solve real problems and meet real customer needs. **We are seeking** **Data Engineers** **who are… more
- Lumen (Providence, RI)
- …connect the world and shape the future. **The Role** The Network Implementation Engineer III role on Lumen's Fiber Quality Assurance (FQA) team performs fiber test ... results analysis for DWDM system deployment, Dark Fiber customer contracts, and New Construction. Results review is meticulous,...be part of a nine-member team including the Lead Engineer & Senior Engineers. Due to the subject matter… more
- Lumen (Providence, RI)
- …for outages and maintenance window work. * Strong communication (oral and written), customer service , organizational and multi-tasking skills * 7 years of Cisco ... shape the future. **The Role** The Sr Lead Operations Engineer -Public Sector will support Lumen Managed Services contracts by...and execute tasks in a high-pressure environment * Strong customer service orientation. * Experience working in… more
- AECOM (Boston, MA)
- …us. **Job Description** **AECOM** has a position available for a **Substation Engineer ** with a **specialization in physical substation design** . **This position ... of any AECOM office located in Dallas, TX; Arlington, VA ; Austin, TX; Baltimore, MD; Bloomfield, NJ; Boston, MA;...limited portions of a broader assignment of an experienced engineer . * Gathers and correlates basic engineering data using… more
- Lumen (Providence, RI)
- …connect the world and shape the future. **The Role** The Sr Lead DevOps Engineer understands the software development lifecycle (from coding to support) and has the ... a thorough understanding of deploying and managing application lifecycles to interpret customer business needs and processes. + Making data driven decisions to… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... you! Amazon is searching for an innovative and solutions-oriented Industrial Design Engineer (IDE) who is able to collaborate effectively with internal and external… more
- Lumen (Providence, RI)
- …in resolving trouble tickets and conducting maintenance on network monitoring equipment. + Strong customer service orientation and ability to work in a 24x7 call ... + Minimum 5 years of technical experience in a customer call center environment. + Associate degree in Engineering,...CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA , and WA Lumen offers a comprehensive package featuring… more
- ServiceNow, Inc. (Boston, MA)
- …persona-based experience journeys (eg, agent workspace co-pilot, self-healing operations, employee virtual assistant ). + Advise customers on **AI adoption best ... sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how...Build and configure end-to-end demo flows that showcase AI-enhanced self- service , automation, and insight. + Translate customer … more
- Lumen (Providence, RI)
- …future. **The Role** This position utilizes understanding of Lumen's target customer business needs and technical requirements, competitive environment and Lumen's ... line and practices to provide a comprehensive solution and SoW to the customer . The Lead Technical Business Development Manager, or Pre-Sales IT Solutions … more
- HNTB (Boston, MA)
- …passionate about the aviation industry and are keen to significantly improve customer experience through innovation and design. This position will support business ... and support for performance and compensation reviews. + Partners with Client Service Leaders and pursuit champions to assist with business development, building… more
- RTX Corporation (Portsmouth, RI)
- …+ Knowledge of configuration and troubleshooting of encryption devices. + Effective customer service skills, including oral and written communications. + ... Join this high impact team as a Senior Network Engineer (P2) to ensure the smooth operation of classified...United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA . **_As part of our commitment to maintaining a… more