- EDB (Boston, MA)
- …is 100% remote for candidates based in the US EDB is seeking a dynamic and experienced Head of Support Services , to lead our global support organization. ... excellence. + **Operational Excellence:** + Oversee the delivery of support services at scale, ensuring quality, consistency,...bring:** + 10+ years of leadership experience in global support or service delivery, with at least… more
- Coinbase (Providence, RI)
- …customer support in crypto. That mission starts with truly world-class social support : fast, empathetic, secure, and proactive. As Head of Social Support ... X, LinkedIn, and wherever else crypto conversations happen. And because every public support interaction is also a brand moment, you'll work hand-in-glove with our… more
- EPAM Systems (Boston, MA)
- As the ** Head of Next-Generation Managed Services ** at EPAM Systems, you will revolutionize our service delivery model by implementing AI-first strategies ... 15+ years of technology leadership experience with at least 10 years in managed services + Deep expertise in Service Design, DevOps practices, SRE principles,… more
- Grant Thornton (Boston, MA)
- …prototyping, and launch of innovative, AI-enabled solutions that enhance our professional tax services globally. The Head of Global Product - Tax will lead ... an experienced and strategic leader to serve as the Head of Global Product - Tax. This new role...and AI to drive efficiency and innovation in tax service delivery. + Foster a culture of collaboration, accountability,… more
- Wayfair (Boston, MA)
- …weekly status report to the C-suite. You will also closely collaborate with the Head of CompIntel in understanding competitive trends driving revenue, the Head ... across Commercial (eg Pricing, Category Management, Marketing, Promotions), Operations (eg Logistics, Service ) and Technology (eg in relation to site load speed or… more
- PPL Corporation (Providence, RI)
- …the best utilities in the nation. PPL's companies are also addressing challenges head -on by investing in new infrastructure and technology that is creating a ... the cities and towns where we do business, providing support for programs and organizations that empower the success...RI** PPL's Data and AI Office is seeking a Head of Field and Grid Ops AI and to… more
- BlackRock (Boston, MA)
- …with Mutual Fund/ETF backgrounds and change specialists to drive scale and innovation to support BlackRock's ETFs globally. As the Global Head of ETF Servicing, ... **About this role** **Global Head of ETF Servicing, Managing Director** **About BlackRock**... service providers to ensure high levels of service and readiness to understand and support … more
- Citizens (Westwood, MA)
- …solutions into platforms and services . - Engage with operations teams to support customer service and issue resolution related to identity and access. - ... Description Head of Customer Identity and Authentication Location: This...RI, Westwood MA OR Boston, MA. Department: Digital Identity Services Reports To: Chief Security Engineer Type: Full-Time, Executive… more
- Grant Thornton (Boston, MA)
- Grant Thornton is seeking a Global Head of Product Innovation (Sr. Director) to join the team. Approved office locations can be found below. Role Summary We are ... visionary and strategic leader to serve as the Global Head of Product Innovation. This executive will lead the...go beyond your expectations of a career in professional services by offering a career path with more: more… more
- Guardian Life (Boston, MA)
- **Overview** We are seeking a Head of Group Benefits Distribution Technology leader within the Group Benefits Digital and Technology organization. The individual ... Benefits Distribution applications and aligned Group Benefits Distribution function. As the Head of Group Benefits Distribution Technology, you will lead a diverse… more
- IQVIA (Boston, MA)
- …provider of data, advanced analytics, technology solutions and clinical research services for the life sciences industry. Learn more at www.iqviadigital.com We're ... looking for a strategic, client-focused leader to head our Account Management organization across IQVIA Digital. You'll...+ Drive innovation in the delivery of digital marketing services that improve patient outcomes. + Influence strategy and… more
- Santander US (Boston, MA)
- Head of Investment Products, Miami, FL Country: United States of America **Your Journey Starts Here:** Santander is a global leader and innovator in the financial ... services industry. We believe that our employees are our...to Talk to You!** **The Difference You Make:** The Head of Investment Products is a senior executive responsible… more
- Takeda Pharmaceuticals (Boston, MA)
- …to the best of my knowledge. **Job Description** **OBJECTIVES/PURPOSE:** Reporting to the Head , Global Regulatory Operations (GRO), the Head of Global Regulatory ... guide direct reports in the execution of deliverables. + Ensure external vendor support for GRIDS activities is clearly defined and, in partnership with Business… more
- Meta (Providence, RI)
- …Reality Labs Entertainment team is seeking an accomplished and technically adept Head of Production to lead the creation, execution, and delivery of world-class ... while managing a high-capacity team of production leads. **Required Skills:** Head of Immersive Video Production, Reality Labs Responsibilities: 1. Lead, mentor,… more
- Guardian Life (Boston, MA)
- …drive enhanced efficiency and reduce operating expenses. + Design and implement efficient service delivery models to support customer growth and retention across ... As Head of Client Management (HCM), you will lead...the strategic direction of the Client Management and Field Service teams within the Group Benefits division of Guardian.… more
- Santander US (Boston, MA)
- Head of Operations, Investments, Boston, MA Country: United States of America **Your Journey Starts Here:** Santander is a global leader and innovator in the ... financial services industry. We believe that our employees are our...build relationships within and outside of the department and support and implement department strategy. * Manages the day-to-day… more
- Lowe's (Wareham, MA)
- …Approaches and interacts with customers to proactively recommend products and services appropriately * Proactively greets, assists, and engages with multiple ... and invites them back to shop at Lowe's **Customer Service ** * Provides SMART customer service at...associates for register activities * Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders) *… more
- PPL Corporation (Providence, RI)
- …the best utilities in the nation. PPL's companies are also addressing challenges head -on by investing in new infrastructure and technology that is creating a ... the cities and towns where we do business, providing support for programs and organizations that empower the success...**Operations & Deployment Architecture** + Git + Azure Application Service + **KPIs / Success Metrics** + Alignment of… more
- Takeda Pharmaceuticals (Boston, MA)
- …employment application is true to the best of my knowledge. **Job Description** The Head of Medical Affairs, Oncology Business Unit (OBU) will provide and drive near ... as development and oversight, of the medical activities in support of the product strategies for the US Oncology...strategic decisions. **Complexity and Problem Solving:** + Detail and service oriented with the ability to work under pressure… more
- DataRobot (Boston, MA)
- …typical growth marketing role. We're looking for a bold, creative, and metrics-obsessed Head of Growth and Operations to architect and run the engine that powers ... ground up, but with scale, urgency, and full executive support behind you. Lead a global charter across campaigns,...instant messages, nor requires candidates to purchase products or services , or to process payments on our behalf._** **_Please… more