- American Airlines (New York, NY)
- …Experience Division. + Responsible for planning, leading and coordinating all phases of Customer Operations at the Airport in collaboration with other department ... reviews and training + Plans, leads and coordinates all phases of Customer Operations at Airport + Collaborates with other department leaders such as Customer… more
- American Airlines (New York, NY)
- …through quality control measurements including call observations, complaints, compliments and customer experience feedback + Interacts well with airport ... member of the Hubs & Gateways Team within the Customer Experience Division. + Responsible for the management of...for CSMs, CSCs, and agents + Develops and utilizes recognition programs to reward team members for outstanding performance… more
- HNTB (New York, NY)
- …Aviation Planning + Environmental Practice is recruiting for one or more Senior Aviation Terminal Planners. The position entails leading both analytical and spatial ... advanced planning and conceptual design. The successful candidate(s) will have extensive airport terminal planning experience and will have a strong depth of… more