- GAP Solutions Inc (Carson City, NV)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
- GAP Solutions Inc (Carson City, NV)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
- GAP Solutions Inc (Carson City, NV)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
- Humana (Carson City, NV)
- …uniquely positioned to put those customers at the center of everything it does. Call Quality Professionals (CQP2) provide information that will assist in the ... Team (CST). Prior to supporting agents, CQP2 complete Medicare Certification, Call Quality Certification, and technology training (Mattersight, MARx, Genesys,… more
- Atlantis Casino Resort Spa (Reno, NV)
- …The banquet wait staff serve food & beverages in a friendly, courteous, and professional manner according to the Atlantis high standards of quality , they are ... for setting up, maintaining and breaking down banquet rooms. **Shift: On- Call /Varies** **Responsibilities** + Set tables in the assigned rooms, correctly and… more
- Stantec (Reno, NV)
- Grounded in safety, quality , and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth. We draw from more than 20 ... insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular… more
- ASM Research, An Accenture Federal Services Company (Carson City, NV)
- …training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to timeliness and resolution. ... Responsible for the administration of the quality monitoring program and quality assurance...implementing test scripts for service rehearsal testing. + Maintains professional and technical knowledge in the field by reviewing… more
- Humana (Carson City, NV)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our ... Advancement team is searching for a Senior Strategy Advancement Professional focused on continuous improvement and optimization across omnichannel transformation… more
- Humana (Carson City, NV)
- …of our caring community and help us put health first** The Sales Support Professional 1 provides timely and effective sales administrative support to assist with the ... acquisition or retention of customers. The Sales Support Professional 1 work assignments are often straightforward and of...updates ( Launch my Group (LMG) + Attend Implementation call + Partner with and provide support to brokers… more
- Cardinal Health (Carson City, NV)
- …your work shift. Excellent phone and customer service skills with a focus on quality , empathy and first call resolution. + Previous experience working in a ... various communication channels including written communication, verbal communication, fax, call /phone, email, text, web, and other platforms. Place inbound orders… more
- Cardinal Health (Carson City, NV)
- …order issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... interest in the speaker + Ability to handle high call volumes consistently throughout the workday that range in...order placement process + Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times… more
- EFI Global (Carson City, NV)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and… more
- EFI Global (Carson City, NV)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected...round, you will receive an e-mail notification or phone call from a recruiter to schedule an initial … more
- EFI Global (Carson City, NV)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected...losses in the assigned area of responsibility and manages quality control.** **Surveys losses and loss scenes at residential… more
- Fujifilm (Carson City, NV)
- …behalf of customers and company personnel in compliance with the company's quality procedures. Assist with TAC Support. **Company Overview** At FUJIFILM Healthcare ... each training event. + Provides on-going support to resolve application related and image quality concerns on both a product and system level. + Works closely with… more
- EFI Global (Carson City, NV)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected...round, you will receive an e-mail notification or phone call from a recruiter to schedule an initial … more
- WestCare Foundation (Reno, NV)
- …develop and monitor program goals, budgets, and outcome metrics while ensuring quality services are delivered to veterans experiencing or at risk of homelessness. ... of all staff, trainees, and + volunteers. + Provide case management and quality assurance reviews on a monthly basis. + Provide staff observation and supervision… more
- Evolent (Carson City, NV)
- …trend selection/development, and estimation of Evolent's ability to reduce cost and improve quality + Leading a team in the analysis and interpretation of cost and ... epidemiology, public health, biology) + At least 5 years of professional experience in claims-based healthcare analytics with a payer, provider, vendor,… more
- Ford Motor Company (Carson City, NV)
- …influencing the architecture, design, and development of our global retail and professional consumer applications that serve millions of users via mobile interfaces. ... engineers across various domains (backend, cloud, mobile, web, vehicle) to ensure high- quality , performant, and reliable solutions. Quality and a negligible… more
- Travelers Insurance Company (Carson City, NV)
- …products and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ensure ... to counsel and sell available insurance products, while consistently meeting quality , efficiency, underwriting and sales metrics. + Receive and implement… more
